Associate Managers needed

2NDS IN BUILDING MATERIALS, INC; Birmingham, Northern (AL, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

2NDS IN BUILDING MATERIALS, INC in Birmingham, AL seeks an Associate Manager to support Store Manager and Assistant Manager in overseeing all aspects of retail operations. You will lead by example, drive sales, and foster a welcoming environment for staff and customers.

This hands-on role requires strong leadership, 2+ years in retail with supervisory experience, excellent customer service, and the ability to manage daily store functions including opening/closing, cash handling, and

Qualifications

• 2+ years of retail experience with at least 1 year in a supervisory or leadership role.
• Strong leadership, team-building, and interpersonal skills.
• Proven ability to motivate a team and drive sales results.
• Excellent communication and problem-solving abilities.
• Proficiency in retail software and POS systems.
• Exceptional organizational skills with keen attention to detail.
• Flexibility to work evenings, weekends, and holidays as needed.
• High school diploma or GED equivalent.
• Must pass background check and drug screening.

Responsibilities

• Supervise, train, and mentor retail associates, providing regular feedback to foster growth and development.
• Inspire and motivate the team to meet and exceed performance targets and sales goals.
• Model and enforce excellent customer service standards by promptly and professionally handling inquiries and resolving issues.
• Assist in managing daily store functions, including opening and closing procedures, cash handling, and inventory management.
• Monitor sales performance and merchandising; ensure displays are presentable and compliant with standards.
• Participate in hiring and scheduling to ensure store coverage during peak hours.
• Ensure compliance with company policies, procedures, and safety standards.
• Support the Store Manager in performance evaluations and documentation.

Skills

Leadership

Team building

Communication

Problem solving

POS systems

Retail software

Organizational skills

Flexible schedule

Education

High school diploma or GED

Job description

We are seeking a dynamic and motivated Associate Manager to support the Store Manager and Assistant Manager in overseeing all aspects of our retail operations. The ideal candidate is an inspirational leader who drives sales, fosters a positive team culture, and is committed to delivering outstanding customer service. This is a hands‑on role where you will play a key part in achieving store goals and cultivating a welcoming environment for both staff and customers.

Key Responsibilities

• Team Leadership:Supervise, train, and mentor retail associates, providing regular feedback to foster growth and development. Inspire and motivate the team to meet and exceed performance targets and sales goals.
• Customer Experience:Model and enforce excellent customer service standards by promptly and professionally handling customer inquiries and resolving complex issues.
• Daily Operations:Assist in managing daily store functions, including opening and closing procedures, cash handling, and inventory management.
• Sales and Merchandising:Monitor sales performance and trends to identify and implement opportunities for improvement. Ensure visual merchandising standards are met and that all displays and products are presentable and appealing.
• Scheduling and Staffing:Participate in the hiring process for new staff and assist with scheduling to ensure appropriate store coverage, especially during peak hours.
• Policy and Compliance:Ensure the team adheres to all company policies, procedures, and safety standards.
• Performance Management:Work with the Store Manager to conduct performance evaluations and document progress.

Required Qualifications and Skills

• 2+ years of retail experience, with at least 1 year in a supervisory or leadership role.
• Strong leadership, team-building, and interpersonal skills.
• Proven ability to motivate a team and drive sales results.
• Excellent communication and problem‑solving abilities.
• Proficiency in retail software and Point of Sale (POS) systems.
• Exceptional organizational skills with keen attention to detail.
• Flexibility to work a varied schedule, including evenings, weekends, and holidays, based on business needs.
• High school diploma or GED equivalent.
• Must be able to pass background check and drug screening.