Associate Licensing Specialist

Turning Stone Enterprises; United States; On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Paid weekly

Paid time off

Tuition assistance

Career-building professional developm

Quality healthcare and dental benefits

401k retirement plan

Discounts from dining to concerts

Job summary

Turning Stone Enterprises is seeking an Associate Licensing Specialist to join our onboarding team. You will fingerprint new hires, prepare badges and nameplates, and maintain clean licensing records. You will collaborate with Licensing and Onboarding to ensure timely, accurate processing and compliance.

The role involves data entry, document uploads, drug testing, and occasional project work. A strong confidentiality mindset and comfortable public interaction are essential for success.

Qualifications

• Associate degree or certificate in business or related field is required.
• Excellent verbal and written communication skills are essential.
• Ability to prioritize and balance multiple tasks at once.
• Must handle sensitive information with tact and discretion.
• Experience with Excel or spreadsheets is preferred.

Responsibilities

• Accurately perform electronic fingerprinting for internal hires and public appointments.
• Prepare and release badges and nameplates; maintain records in Excel.
• Process requests and coordinate with payroll for payments.
• Manage equipment and inventory; support licensing and onboarding processes.
• Input licensing data into the system and maintain files for licensure.
• Assist with drug testing and log maintenance; support onboarding teams.
• Provide support to Licensing Specialist II and Licensing/Onboarding Manager.
• Train to cover Licensing Specialist II role and processing of hires.

Skills

Verbal & written communication

Multi-tasking

Customer service

Discretion & confidentiality

Education

Associate’s Degree or Certificate in Business or related field

Tools

Microsoft Office

Job description

Job Requirements

Starting Salary: $47,476/yearly

Looking for a role where you can meet new people, stay busy, and play an important part in welcoming team members to the organization? As an Associate Licensing Specialist , you’ll help make sure our newest team members are ready to go from day one! You’ll be the go-to person for fingerprinting and credential requests, preparing badges and name plates, and supporting the behind-the-scenes details that keep onboarding running smoothly. Working closely with our Licensing and Onboarding teams, you’ll interact with team members across multiple businesses while keeping everything organized, accurate, and on schedule. If you’re detail-oriented, enjoy helping people, and love a role where there’s always something happening, this could be a great fit for you!

What you will do as an Associate Licensing Specialist:

• Accurately and effectively performs electronic fingerprinting for both internal hires and public appointments.
• Stays up to date on all required Idemia training to ensure no disruption.
• Accurately prepares and releases all new & replacement team member badges & name plates.
• Maintains accurate records of badges and nameplates via excel spreadsheet.
• Reviews all requests and determines the request forms that will need to be sent to payroll for payment processing.
• Maintains equipment to ensure all are in clean working order.
• Inventory control. Works closely with the L&O Manager to ensure supply/inventory is adequate.
• Assists with the release of team member credentials to the Onboarding team after receiving approval from the Gaming Commission.
• Accurately inputs Licensing Data into system and maintains complete files to ensure proper team member licensure.
• Effectively and accurately completes general data entry in the Licensing and Processing database.
• Perform drug testing.
• Maintain the drug test log and processing spreadsheet to ensure information is updated timely.
• Assist with taking photos for hires during processing and capturing signatures.
• Uploading Licensing documents and maintain the electronic files.
• Ensure drug tests are mailed out timely each day.
• Perform additional duties as assigned to ensure department if functioning efficiently and effectively.
• Adhere to organizational and department specific confidentiality, policies and standards.
• Providing support to the Licensing Specialist II and Licensing and Onboarding Manager with reporting to the NYS Gaming Commission, Oneida Nation Gaming Commission and the State Police.
• Will work on special projects at the direction of the Licensing and Onboarding Manager.
• Train to learn the Licensing Specialist II role to allow for coverage as/when needed. This will include processing of hires. Allowing growth within the Licensing function.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino Hotel, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as an Associate Licensing Specialist; you’ll need:

• Must have an Associate’s Degree or Certificate in business or related field.
• This role requires successful completion of the vetting process through Idemia to be certified to fingerprint. To be considered and maintain employment in this role, this certification will need to take place within 60 days of date of hire.
• Must possess working knowledge and experience using Microsoft Office. Must be able to create, manipulate and maintain excel spreadsheets.
• Excellent verbal and written communication skills required.
• Must be able to prioritize and balance multiple tasks at one time.
• Must possess a pleasant demeanor with a willingness and ability to communicate with the public.
• Must be able to handle sensitive information with tact and discretion.
• Must be able to keep all department information completely confidential.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands‑on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Enterprises?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career‑building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well‑being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work‑life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square‑foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!