Associate HR Generalist

J.Crew Group; Asheville, Northern (NC, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Diversity & Inclusion focus

Community culture

Job summary

J.Crew Group in Asheville, NC, is seeking an Associate HR Generalist to support daily HR operations across shifts at our distribution center.

You will manage FMLA, ADA accommodations, workers' compensation, HRIS data integrity in Workday, recruitment for hourly roles, onboarding, training, and employee relations. The role emphasizes data-driven improvements and compliance, partnering with leaders to foster belonging.

Qualifications

• Experience handling FMLA, ADA accommodations, and workers' compensation processes.
• Data accuracy and reporting in HRIS/Workday.
• Recruitment and onboarding for hourly/warehouse positions.
• Employee relations and compliant escalation procedures.

Responsibilities

• Own leave, ADA, and workers' compensation administration end-to-end.
• Process HR transactions and generate standard HRIS reports.
• Support benefits administration and HRIS self-service training.
• Manage full-cycle recruitment for hourly/warehouse roles and conduct onboarding.
• Coordinate training and employee engagement activities across shifts.
• Conduct fair, well-documented employee relations conversations and escalate appropriately.

Skills

HRIS/W orkday

Recruiting

Employee relations

Leave management

Data analysis

Policies & compliance

Benefits administration

Onboarding & training

Job description

## Associate HR GeneralistApply: Asheville, NC, USA (Distribution Center): Full time: Posted Today: 127821## **Position Overview**This role performs many of the core HR Generalist functions and focuses on operational excellence and consistent execution in HR practices. The ideal candidate will demonstrate strong analytical abilities, sound judgment in handling sensitive matters, and effective management of multiple HR processes.*Schedule: Shift assignment varies based on business volume. Flexibility to work across shifts, including occasional schedule changes on short notice, is required.*## **Essential Job Functions****Leave, ADA & Workers' Compensation Administration*** Own end-to-end administration of FMLA, non-occupational medical leave, short-term disability, ADA accommodations and the interactive process, workers' compensation claims, and OSHA-related cases and requirements* Manage cases from intake through closure, including documentation, certification and recertification tracking, employee and manager communication, accommodation discussions, and return-to-work coordination* Serve as a primary point of contact for third-party leave and workers' compensation vendors, ensuring cases progress accurately, efficiently, and compliantly* Escalate matters involving novel legal exposure, litigation risk, or precedent-setting decisions to senior HR leadership; independently manages all other cases, including complex and high-risk situations**HRIS, Reporting & Benefits Administration*** Process HR transactions and generate standard reports in Workday while ensuring data accuracy and integrity* Train employees on HRIS self-service features* Support benefits administration* Adopt and use HR technology and AI-enabled tools to streamline processes, reduce manual work, strengthen reporting, and improve data accuracy**Talent Acquisition & Onboarding*** Manage full-cycle recruitment for hourly and warehouse positions, from job posting through offer acceptance* Conduct candidate screenings, coordinate interviews, and support offer and pre-employment activities* Facilitate consistent in-person new hire orientation, including required paperwork, I-9 verification, HRIS entry, applicable safety information, and standard operating procedures* Track recruitment activity and metrics to ensure timely, compliant execution**Engagement & Development Support*** Coordinate training and development activities and maintain HR documentation* Assist with employee engagement, wellness, and recognition programs* Maintain a consistent and accessible HR presence across assigned shifts, building trusted relationships with employees and operational leaders**Employee Relations & Compliance*** Conduct fair, objective, and well-documented employee relations conversations and investigations, using sound judgment to identify matters that warrant escalation* Escalate highly complex, sensitive, or high-risk matters to senior HR team members through the appropriate channels## ## **Core Competencies & Attributes*** Sound judgment and discretion in handling confidential, sensitive, or complex matters, including knowing when to escalate* Meticulous documentation and record-keeping, with consistent and timely follow-through across multiple concurrent cases and deadlines* Strong analytical and problem-solving skills* Excellent verbal and written communication with employees and leaders across diverse audiences and shifts* Fair and consistent application of policies and procedures* Process-improvement mindset and willingness to adopt new systems, tools, and AI-enabled technology* Self-motivated and proactive, able to prioritize multiple responsibilities independently while seeking guidance on complex matters* Strong customer service orientation and ability to build trusted relationships* Flexibility to work varying shifts as business volume requiresOne of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.