Junior HR Generalist, Full-time

Priority Dispatch Corp.; Jacksonville (FL); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan with Match

Employee Discounts

Education Assistance and Professional 

Development Programs

Job summary

Priority Dispatch Corp. is seeking a Junior HR Generalist to support HR Business Partners with day-to-day HR operations, documentation, policy interpretation, and compliance efforts at the corporate office in Jacksonville, FL.

The role also provides HR support to a small client group with routine employee relations and engagement activities. You will assist with HRIS requests, employment verifications, I-9 compliance, onboarding, benefits, and performance on a fast-paced environment while

Qualifications

• Associate's or bachelor's degree in Human Resources, Business, or a related field preferred.
• Minimum of 2 years of related HR experience.
• Strong knowledge of employment laws and compliance.
• Proficient in Microsoft Office; familiar with HRIS platforms.

Responsibilities

• Support HR Business Partners with day-to-day tactical and operational HR responsibilities.
• Serve as the primary HR contact for a small client group, guiding on routine employee relations and policy.
• Assist with unemployment claims, subpoena requests, verification of employment, I-9 compliance, licensure requirements, HRIS requests, and file maintenance.
• Maintain compliance with HR records, confidentiality, and documentation; escalate complex matters as needed.
• Support onboarding, employee engagement initiatives, recognition programs, learning and development, benefits, and HR initiatives.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Customer service focus

Education

Bachelor's degree in Human Resources or related field

Associate’s degree in Human Resources or related field

Tools

HRIS

Microsoft Excel

Microsoft Office

Job description

The Junior HR Generalist is primarily responsible for supporting the HR Business Partners with day-to-day HR operational issues, administrative tasks, and routine employee matters. This role assists with HR operations, documentation, policy interpretation, compliance support, employee relations follow-up, HRIS requests, and other tactical activities that help ensure timely and effective HR service delivery. In addition, this role will provide HR support to a small assigned client group as a secondary function, serving as a point of contact for routine leader and employee questions while escalating more complex or sensitive matters to the appropriate HR Business Partner or HR Center of Excellence.Responsibilities:Supports HR Business Partners with day-to-day tactical and operational HR responsibilitiesServes as the primary HR contact for a small client group, providing guidance on routine employee relations, engagement, performance, policy, and workplace questionsWorks closely with the HRBP team to support positive work relationships, reinforce engagement, and promote retentionAssists with HR operations activities including, but not limited to, unemployment claims, subpoena requests, verification of employment, I-9 compliance, licensure requirements, HRIS requests, employee file maintenance, and document managementProvides consistent HR policy guidance and interpretation, escalating complex or sensitive matters to HR Business Partners or the appropriate HR Center of ExcellenceAssists with employee relations matters, including fact gathering, documentation, follow-up, and participation in investigations as appropriateServes as a knowledgeable point of contact for employee inquiries in person, by phone, and by email, resolving routine questions and routing more complex issues appropriatelySupports onboarding, employee engagement initiatives, recognition programs, learning and development activities, benefits, and other HR initiatives as neededMaintains organized, compliant, and up-to-date HR records and documentation while protecting confidentialityUtilizes HR systems and Microsoft Office tools to support data entry, basic reporting, tracking, workflows, and department processesAssists in the implementation and communication of HR policies and proceduresMaintains compliance with federal, state, and local employment laws and regulations, escalating compliance concerns when appropriateParticipates in ad hoc HR projects and recommends process improvements that enhance the employee experience and HR service deliveryQualifications:Associate’s or bachelor’s degree in Human Resources, Business, or a related field preferred; relevant experience may be considered in lieu of degreeMinimum of 2 years of related Human Resources experience requiredWorking knowledge of human resources principles, practices, employment laws, and compliance requirementsAbility to provide practical HR guidance to front-line leaders and employees while knowing when to escalate complex employee relations or compliance issuesStrong interpersonal skills with the ability to build positive relationships and interact effectively with employees and leaders at all levels of the organizationExcellent verbal and written communication skills with a customer service and quality focusStrong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines in a fast-paced environmentAbility to act with integrity, discretion, professionalism, and sound judgment while maintaining confidentialityBasic understanding of employee relations, performance management, onboarding, benefits, and HR operations processesProficiency with Microsoft Office Suite, including basic Excel and familiarity with HRIS platforms requiredSHRM Certified Professional (SHRM-CP), HRCI Associate Professional in Human Resources (aPHR), or Professional in Human Resources (PHR) credential a plusLocation: Corporate office 3599 University Blvd South, Jacksonville, FL 32216. Travel to other locations throughout Brooks territory may be required.Hours: 40 hours per week, Monday - FridayThriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:• Competitive Pay• Comprehensive Benefits package• Vacation/Paid Time Off• Retirement Plan with Match• Employee Discounts• Education Assistance and Professional Development Programs