Associate, Export Sales Support

quirchfoods; Coral Gables (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Prescription DrugPlan

401K savings Plan

Paid Holidays

Personal Time off

Employee Discounts

Job summary

Quirch Foods in Coral Gables, FL is seeking a detail-oriented Customer Service & Sales Support specialist to help manage orders and support the Account Executive. You will engage customers, maintain records, and coordinate coordination with internal teams to ensure smooth delivery.

The role requires strong Microsoft Office skills, bilingual English/Spanish, and a willingness to travel 10-30% to support customers and events as needed. This is a on-site position with comprehensive benefits.

Qualifications

• High School Diploma or GED; Bachelor's degree in Marketing or related field a plus.
• Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Basic understanding of sales principles and customer service practices.
• Solid communication and interpersonal skills.
• Bilingual: English and Spanish preferred.
• Ability to travel: 10-30%.

Responsibilities

• Improves customer service experience and engages customers to facilitate growth.
• Keeps accurate records and documents customer service actions and discussions.
• Coordinates travel arrangements, meetings, conferences, and events.
• Assist Account Executive with account management.
• Perform data entry when orders are completed or changed.
• Resolves promotional allowances, rebates, and pricing discrepancies.
• Contacts customers directly when necessary.
• Assists customers with existing and new orders, account statuses and problems.
• Collaborates with internal departments for order coordination and delivery.
• Provides necessary data or reports to the sales team.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Bilingual English/Spanish

Data entry

Sales principles

Education

High School Diploma or GED

Bachelor's degree in Marketing or related field

Tools

Microsoft Office

Word

Excel

PowerPoint

Outlook

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Essential duties and Responsibilities:

The role will be exposed and impact the complete supply chain process with our customers:

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Coordinates travel arrangements, meetings, conferences, and events
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Qualifications and Requirements:

• High School Degree or GED preferred; Bachelor's degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10-30%

Benefits you will enjoy:

• Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.