Associate Dispatcher I — Field Operations Coordinator

Collabera; Evansville (IN); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

Paid parking/public transportation

Paid time off

Paid sick time

Paid vacation time

Paid parental leave

Paid holidays

Job summary

Collabera in Evansville, IN seeks an Associate Dispatcher I. The role monitors, dispatches and balances work orders for field personnel, ensuring timely information flow between customer service and technicians.

Shifts include mornings, afternoons and a rotating weekend, with a 6-month contract and pay range of $24–$25 per hour. Prior SAP or mobile dispatch experience is required; benefits are described in the notice.

Qualifications

• Requires a high school diploma or GED.

Responsibilities

• Answers the telephone and performs call-ahead requests for field technicians.
• Receives and dispatches non-emergency work orders to support daily and emergency operations.
• Dispatches orders via Mobile Data and Dispatching Solution.
• Monitors, routes, and documents work orders to service technicians; reviews backlogged work orders.
• Coordinates daily operational requirements between internal and external stakeholders.
• Resolves scheduling concerns between Call Center, customers, and supervision to optimize results.
• Acts as liaison between company, customers, state and local agencies in emergencies.

Skills

SAP experience

Dispatching communication

Education

High school diploma or GED

Tools

Mobile Data Dispatch System

SAP

Job description

Collabera in Evansville, IN seeks an Associate Dispatcher I. The role monitors, dispatches and balances work orders for field personnel, ensuring timely information flow between customer service and technicians.

Shifts include mornings, afternoons and a rotating weekend, with a 6-month contract and pay range of $24–$25 per hour. Prior SAP or mobile dispatch experience is required; benefits are described in the notice.