Associate Director, Pharmacy Hub Operations

Ladders; United States; Remote; USD 150,000 - 206,000; Full time

Job summary

The Associate Director, Pharmacy Hub Operations will oversee launch and service delivery for pharmacy hub operations, shaping the operating model and aligning cross-functional workflows to ensure readiness across launch activities.

She/He will collaborate with implementation and operational partners to translate requirements into scalable, efficient processes and manage enrollment and access issues for patients and stakeholders.

Qualifications

• Bachelor’s degree in Pharmacy, Nursing, or related clinical field.
• Active pharmacist or RN license in good standing.
• 5+ years of leadership in complex healthcare operations.

Responsibilities

• Build the launch operating model for access and clinical operations.
• Establish integrated workflows across operational roles.
• Partner with implementation teams for workflow validation and training readiness.
• Translate manufacturer requirements into executable practices.
• Lead intake, enrollment, and access-related case resolution.

Skills

Leadership

Cross-functional collaboration

Operations management

Process improvement

Education

Bachelor’s degree in Pharmacy/Nursing/related clinical field

Advanced degree preferred

Job description

For our client, we are seeking a Associate Director, Pharmacy Hub Operations to join the team of a leader in the Healthcare space.

This role will oversee critical pharmacy hub operations that support access, enrollment, and case resolution for patients and stakeholders. The Associate Director will help shape the operating model, align cross-functional workflows, and ensure operational readiness across launch activities and service delivery. The position requires strong collaboration with implementation and operational partners to translate requirements into efficient, scalable processes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $150,000 – $206,300 annually

Responsibilities

• Build the launch operating model for access and clinical operations


• Establish integrated workflows across operational roles


• Partner with implementation teams for workflow validation and training readiness


• Translate manufacturer requirements into executable practices


• Lead intake, enrollment, and access-related case resolution

Qualifications

• Bachelor’s degree in Pharmacy, Nursing, or a related clinical field; advanced degree preferred


• Active pharmacist or registered nurse license in good standing


• 5+ years of leadership experience in complex healthcare operations