Senior Director of Operations

Scientific Search; Philadelphia (Philadelphia County); À distance; USD 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Amazing Benefit Package

Competitive Compensation

Résumé du poste

Scientific Search seeks a Senior Director of Operations to lead HUB and patient access programs in a fully remote role. You will translate contracts, SLAs, and program requirements into scalable workflows for enterprise clients.

In this leadership position, you will own SLA performance, renewals, compliance, revenue and margin while driving cross‑functional execution across pharmacy, technology, product, implementation and analytics. A MBA is preferred; a Bachelor's degree is required.

Qualifications

• Executive-level client relationship skills.
• Deep expertise in HUB services, patient access, specialty pharmacy, or healthcare operations.
• Strong SOW, SLA, financial, and analytical capabilities.
• Proven ability to scale complex operations and influence cross-functional teams.

Responsabilités

• Lead HUB and patient access operations across enterprise clients.
• Translate contracts, SLAs, and program requirements into scalable workflows.
• Own SLA performance, SOWs, renewals, compliance, revenue, and margin.
• Drive cross-functional execution across pharmacy, technology, product, implementation, and analytics.
• Establish executive reporting, governance, and continuous improvement initiatives.

Connaissances

Executive-level client relationships

SOW/SLA/financial/analytical

Cross-functional leadership

Formation

Bachelor’s in Business/Healthcare Administration

MBA/advanced degree preferred

Description du poste

Senior Director of Operations (HUB & Access Programs)

Location:

Remote

Why You Should Apply

• Shape high-impact patient access programs at the enterprise level


• Fully remote leadership opportunity


• Influence strategy, technology, operations, and client growth


• Lead programs that directly improve patients’ access to therapy


• Amazing Benefit Package


• Competitive Comp Package

What You’ll Be Doing

• Lead HUB and patient access operations across enterprise clients


• Translate contracts, SLAs, and program requirements into scalable workflows


• Own SLA performance, SOWs, renewals, compliance, revenue, and margin


• Drive cross-functional execution across pharmacy, technology, product, implementation, and analytics


• Establish executive reporting, governance, and continuous improvement initiatives

About You

• Bachelor’s in Business, Healthcare Administration, or related field required; MBA/advanced degree preferred


• Deep expertise in HUB services, patient access, specialty pharmacy, or healthcare operations


• Executive-level client relationship skills


• Strong SOW, SLA, financial, and analytical capabilities


• Proven ability to scale complex operations and influence cross-functional teams