Associate Director of Enrollment Experiences

Trinity College; Hartford (CT); On-site; USD 80,000 - 110,000; Full time

Job summary

Trinity College in Hartford, CT seeks an Associate Director of Enrollment Experiences to design and deliver high-impact on-campus, off-campus, virtual, and hybrid programs engaging prospective students, families, counselors, and other enrollment constituents.

You will collaborate with faculty, facilities, student life, and academic departments to reflect Trinity’s brand, analyze feedback and metrics, and continuously improve events while balancing creativity with operational excellence.

Qualifications

• Bachelor's Degree required.
• 3–5 years of experience in enrollment, events, or related field; 5–8 years preferred.
• Strong event and experience design skills with ability to plan, execute, and assess high-impact programs.
• Excellent project management, organizational, and analytical skills.
• Excellent written and verbal communication skills.
• Ability to build productive relationships and collaborate with diverse stakeholders.
• Demonstrated ability to influence, coordinate, and lead cross-functional work without direct authority.
• Comfort with CRM systems, event platforms, survey tools, virtual event platforms, spreadsheets, and data reporting.
• Willingness to work evenings/weekends and travel as needed; valid driver's license.

Responsibilities

• Lead the vision, design, and execution of Trinity’s enrollment experiences, including daily visits, group visits, open houses, admitted student events, counselor programs, virtual offerings, and off-campus/regional events.
• Maintain Slate CRM platform as it relates to visits and group visits.
• Serve as the primary point of contact for group visit requests.
• Serve as the primary liaison for enrollment experiences with faculty, academic departments, facilities, student life, and other campus partners including but not limited to advancement/alumni relations, athletics, institutional events.
• Collect and analyze feedback, participation data, and engagement metrics. Use insights to recommend improvements and inform future planning. Prepare summaries and insights for enrollment leadership as needed.
• Provide guidance and support to colleagues including enrollment colleagues, faculty, and staff from other divisions across campus who contribute to enrollment events and visits.
• May supervise student employees
• May supervise professional staff

Skills

Event design

Project management

Analytical skills

Written & verbal communication

Relationship building

Cross-functional collaboration

CRM systems

Data literacy

Attention to detail

Travel readiness

Education

Bachelor's Degree

Tools

Slate CRM

Job description

Job Description

Trinity College seeks a creative, strategic, and collaborativeprofessional to serve as Associate Director of EnrollmentExperiences. This role is responsible for designing and deliveringhigh-impact on-campus, off-campus, virtual, and hybrid experiencesthat engage prospective students, admitted students, families, highschool counselors, and other key enrollment constituents.

The Associate Director will ensure that every enrollment experiencereflects Trinity’s brand, values, academic distinction, andcommitment to student-centered engagement, helping position theCollege as a first-choice destination for students. Workingstrategically and diplomatically with faculty, facilities, studentlife, academic departments, and other campus stakeholders, thisposition will serve as an advocate for the enrollment team whilebuilding partnerships that support thoughtful, cohesive, andwelcoming experiences across the enrollment funnel.

This role requires a forward-thinking, solutions-orientedprofessional who can balance creativity with operationalexcellence, anticipate challenges, and collaborate effectivelyacross the College to advance Trinity’s enrollment goals.

Responsibilities

• Lead the vision, design, and execution of Trinity’s enrollmentexperiences, including daily visits, group visits, open houses,admitted student events, counselor programs, virtual offerings, andoff-campus/regional events and experiences for enrollmentconstituents.
• Maintain CRM platform (Slate) as it relates to daily visits andgroup visits
• Serve as the primary point of contact for group visitrequests
• Serve as the primary liaison for enrollment experiences withfaculty, academic departments, facilities, student life, and othercampus partners including but not limited to advancement/alumnirelations, athletics, institutional events.
• Collect and analyze feedback, participation data, andengagement metrics. Use insights to recommend improvements andinform future planning. Prepare summaries and insights forenrollment leadership as needed.
• Provide guidance and support to colleagues including enrollmentcolleagues, faculty, and staff from other divisions across campuswho contribute to enrollment events and visits.
• May supervise student employees
• May supervise professional staff

Qualifications

• Bachelor's Degree
• 3-5 years of experience
• 5-8 years of experience, preferred
• Strong event and experience design skills, with demonstratedability to plan, execute, and assess high-impact programs.
• Excellent project management, organizational, and analyticalskills, including the ability to manage multiple priorities,timelines, stakeholders, and events in a fast-pacedenvironment.
• Strong attention to detail and ability to create polished,welcoming, inclusive, and brand-aligned experiences forguests.
• Excellent written and verbal communication skills, includingthe ability to create event plans, schedules, briefings,communications, and follow-up materials for internal and externalaudiences.
• Ability to build productive relationships and collaborateeffectively with various stakeholders and partners.
• Demonstrated ability to influence, coordinate, and leadcross-functional work without direct authority.
• Solid technological and data literacy, including experience orcomfort with CRM systems, event platforms, survey tools virtualevent platforms, spreadsheets, and data reporting.
• Ability to use data, feedback, and assessment results toevaluate visitor experiences and recommend improvements.
• Self-motivated, proactive, flexible, and solutions-oriented,with a history of meeting deadlines and managing complex projectsindependently.
• Ability and willingness to work evenings and weekends and totravel by car, plane, train or boat as needed for event planninglogistics. Must have a valid motor vehicle license.

About Us

Trinity is a highly selective, independent, nonsectarian liberalarts institution located in the capital city of Hartford,Connecticut. The college maintains a rigorous academic profilecomplemented by a vibrant co-curricular program. With more than2,100 full-time undergraduate students, representing forty-threestates and ninety-one countries, we consider our location in aculturally and socioeconomically diverse capital city to be amongTrinity’s most distinctive assets; and we cultivate strongconnections with our surrounding neighbors and with institutionsand organizations throughout Hartford and the region. As apreeminent liberal arts college in an urban setting, TrinityCollege prepares students to be bold, independent thinkers who leadtransformative lives.

Trinity College is an independent, nonsectarian liberal artscollege for men and women, with approximately 2,200 undergraduatestudents and 200 faculty members, located in Hartford, Connecticut.Our Mission is “Engage. Connect. Transform.” As the preeminentliberal arts college in an urban setting, Trinity College preparesstudents to be bold, independent thinkers who lead transformativelives. Trinity is an actively engaged community of students,faculty and staff who work together to develop and sustain theintellectual and creative opportunities central to a first-classliberal arts education. Hartford, the state capital, provides manyopportunities for cultural and social engagement.

The College is committed to building a representative and diversefaculty, administrative staff, and student body. Trinity is anEqual Opportunity/Affirmative Action Employer. Women and minoritiesare encouraged to apply. Applicants with disabilities shouldrequest, in advance, any needed accommodation in order toparticipate in the application process.

For all faculty positions, completion of the Ph.D. or appropriateequivalent is expected. Candidates should have a strong commitmentto undergraduate and interdisciplinary teaching in a liberal artscontext, and a well-articulated plan for sustained research.Trinity is especially interested in candidates who can contributeto the diversity and excellence of the academic community throughtheir research, teaching, and service.