Enrollment Experiences Lead & Strategy Architect

Trinity College; Hartford (CT); On-site; USD 80,000 - 110,000; Full time

Job summary

Trinity College in Hartford, CT seeks an Associate Director of Enrollment Experiences to design and deliver high-impact on-campus, off-campus, virtual, and hybrid programs engaging prospective students, families, counselors, and other enrollment constituents.

You will collaborate with faculty, facilities, student life, and academic departments to reflect Trinity’s brand, analyze feedback and metrics, and continuously improve events while balancing creativity with operational excellence.

Qualifications

• Bachelor's Degree required.
• 3–5 years of experience in enrollment, events, or related field; 5–8 years preferred.
• Strong event and experience design skills with ability to plan, execute, and assess high-impact programs.
• Excellent project management, organizational, and analytical skills.
• Excellent written and verbal communication skills.
• Ability to build productive relationships and collaborate with diverse stakeholders.
• Demonstrated ability to influence, coordinate, and lead cross-functional work without direct authority.
• Comfort with CRM systems, event platforms, survey tools, virtual event platforms, spreadsheets, and data reporting.
• Willingness to work evenings/weekends and travel as needed; valid driver's license.

Responsibilities

• Lead the vision, design, and execution of Trinity’s enrollment experiences, including daily visits, group visits, open houses, admitted student events, counselor programs, virtual offerings, and off-campus/regional events.
• Maintain Slate CRM platform as it relates to visits and group visits.
• Serve as the primary point of contact for group visit requests.
• Serve as the primary liaison for enrollment experiences with faculty, academic departments, facilities, student life, and other campus partners including but not limited to advancement/alumni relations, athletics, institutional events.
• Collect and analyze feedback, participation data, and engagement metrics. Use insights to recommend improvements and inform future planning. Prepare summaries and insights for enrollment leadership as needed.
• Provide guidance and support to colleagues including enrollment colleagues, faculty, and staff from other divisions across campus who contribute to enrollment events and visits.
• May supervise student employees
• May supervise professional staff

Skills

Event design

Project management

Analytical skills

Written & verbal communication

Relationship building

Cross-functional collaboration

CRM systems

Data literacy

Attention to detail

Travel readiness

Education

Bachelor's Degree

Tools

Slate CRM

Job description

Trinity College in Hartford, CT seeks an Associate Director of Enrollment Experiences to design and deliver high-impact on-campus, off-campus, virtual, and hybrid programs engaging prospective students, families, counselors, and other enrollment constituents.

You will collaborate with faculty, facilities, student life, and academic departments to reflect Trinity’s brand, analyze feedback and metrics, and continuously improve events while balancing creativity with operational excellence.