Housing Operations Leader – Campus Residences

VILLANOVA UNIVERSITY; Northern (KY); Hybrid; USD 52,000 - 65,000; Full time

Job summary

Villanova University seeks an Assistant Director for Housing Operations to partner with Facilities Management and oversee 38 residence facilities, vendor relations, and capital renovations.

The role includes leading checks-in/check-outs, maintaining inventories, coordinating service contracts, and supporting training for Residence Life staff. Requires a Bachelor’s and 3+ years in residence operations.

Qualifications

• Bachelor’s degree required.
• 3+ years in residence hall operations.
• Excellent written and oral communication.
• Strong interpersonal and human relations skills.
• Organizational, planning and budgeting abilities.
• Collaborative with staff at multiple levels.
• Appreciation for Catholic Higher Education.
• Basic computer literacy in word processing and data management.

Responsibilities

• Serve as departmental liaison with campus partners and vendors.
• Oversee opening/closing of residence halls and check-in/out processes.
• Coordinate maintenance, custodial requests and inspections.
• Manage moving services and furniture rentals with vendors.
• Supervise on-site activities and weekly staff scheduling.
• Support RA training and on-call rotations as needed.
• Assist in capital renewal budgeting and renovations planning.
• Coordinate room inspections and damage billing in StarRez.

Skills

Excellent written and oral comms

Strong interpersonal skills

Effective organizational skills

Budgeting skills

Collaboration across teams

Catholic Higher Education appreciation

Computer literacy (word-processing /数据

Education

Bachelor’s degree

Master’s degree preferred

Tools

StarRez Housing Software

Job description

Villanova University seeks an Assistant Director for Housing Operations to partner with Facilities Management and oversee 38 residence facilities, vendor relations, and capital renovations.

The role includes leading checks-in/check-outs, maintaining inventories, coordinating service contracts, and supporting training for Residence Life staff. Requires a Bachelor’s and 3+ years in residence operations.