Associate Director, Field Care Model Operations (Fully Remote)

AbbVie; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

AbbVie is seeking a senior field resource to lead care model implementation and support FRMs and customers through launches and ongoing feature rollouts. You will drive readiness and enablement across the field with strategic rollout plans and hands-on coaching.

You will translate IRA and Medicare policy changes into actionable field readiness, equipping FRMs and customers with the knowledge and tools as dynamics evolve.

Responsibilities

• Serve as the senior field resource for care model implementation, supporting FRMs and customers through launch and ongoing feature rollouts.
• Translate IRA and Medicare policy changes into actionable field readiness, equipping FRMs and customers with the knowledge and tools needed as dynamics evolve.
• Design and lead field training initiatives based on direct observation, while providing senior‑level coaching and escalation support to field teams.

Job description

• Serve as the senior field resource for care model implementation, supporting FRMs and customers through launch and ongoing feature rollouts.
• Translate IRA and Medicare policy changes into actionable field readiness, equipping FRMs and customers with the knowledge and tools needed as dynamics evolve.
• Design and lead field training initiatives based on direct observation, while providing senior‑level coaching and escalation support to field teams.