Associate Customer Success Manager — Enterprise eCommerce Growth

Teikametrics; United States; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive cash benefit

Robust benefits package effective on day one

Generous stock option packages

Unlimited Paid Vacation Policy

Flexible work schedule

Job summary

Teikametrics is looking for an Associate Customer Success Manager with 2–4 years of experience in customer success, ideally within eCommerce or ad tech. You will support high-value brands across Amazon and Walmart.

Your role includes onboarding customers, optimizing campaign strategies, delivering insights, and collaborating with cross-functional teams to drive performance. A strong understanding of digital advertising metrics and organizational skills are crucial for success.

The compensation ranges from $90,000 to $110,000, with a robust benefits package effective on day one.

Qualifications

• 2–4 years of experience in customer success, ideally in eCommerce or ad tech.
• Understanding of Amazon and Walmart advertising ecosystems.
• Strong analytical instincts for interpreting performance data.

Responsibilities

• Support onboarding and activation of SBS customers for success.
• Translate customer goals into structured campaign strategies.
• Monitor performance, identify trends, and provide actionable insights.
• Deliver performance reporting and insights through dashboards.
• Support customer-facing conversations reinforcing strategic recommendations.
• Collaborate with Ad Operations, Product, and Finance for executional excellence.

Skills

Customer success experience

E-commerce marketplace knowledge

Digital advertising metrics understanding

Analytical skills

Clear communication

Organizational skills

Job description

Teikametrics is looking for an Associate Customer Success Manager with 2–4 years of experience in customer success, ideally within eCommerce or ad tech. You will support high-value brands across Amazon and Walmart.

Your role includes onboarding customers, optimizing campaign strategies, delivering insights, and collaborating with cross-functional teams to drive performance. A strong understanding of digital advertising metrics and organizational skills are crucial for success.

The compensation ranges from $90,000 to $110,000, with a robust benefits package effective on day one.