Associate Customer Success & Campaign Ops

Samsung Electronics America; Chicago (IL); On-site; USD 75,000 - 100,000; Full time

Job summary

A leading technology company is seeking an Associate Customer Success Manager to support advertising efforts and manage campaign processes. The ideal candidate will possess strong communication skills and the ability to multitask in a sales environment. Responsibilities include managing RFP processes and collaborating with various departments. A background in digital advertising and proficiency in Excel and PowerPoint are essential. The role offers a salary range of $75,000 to $100,000 and opportunities for growth.

Qualifications

• 3-4 years’ experience in relevant fields, media planning or buying experience a plus.
• Familiarity with digital advertising and traditional advertising.

Responsibilities

• Support Customer Success and Sales team in executing advertiser’s campaign goals.
• Manage the internal RFP process while meeting timelines and goals.
• Work cross-functionally with various departments for campaign execution.
• Develop understanding of Samsung Ads products and sales offerings.
• Track proposals and analyze post-campaign delivery with management.
• Create processes for efficiencies with CSM leadership team.

Skills

Strong verbal and written communication skills

Ability to manage multiple stakeholders

Process-oriented

Strong organizational skills

Tools

Excel

PowerPoint

Job description

A leading technology company is seeking an Associate Customer Success Manager to support advertising efforts and manage campaign processes. The ideal candidate will possess strong communication skills and the ability to multitask in a sales environment. Responsibilities include managing RFP processes and collaborating with various departments. A background in digital advertising and proficiency in Excel and PowerPoint are essential. The role offers a salary range of $75,000 to $100,000 and opportunities for growth.