Associate Claims Examiner – Surety Bonds (Hybrid)

Tokio Marine HCC International; Los Angeles (CA); On-site; USD 41,000 - 56,000; Full time

Job summary

Tokio Marine HCC – Surety Group is seeking an Associate Claims Examiner for our Los Angeles, California office. The role involves investigating and analyzing surety bond claims with a focus on accuracy, timeliness, and clear written communication.

The position emphasizes customer service, strong writing, and analytical skills, with an in-office work arrangement. Candidates should have up to two years of relevant experience and be prepared to work across multiple systems and processes.

Qualifications

• Up to two years of relevant professional experience.
• Customer service mindset – consistently courteous.
• Excellent writing skills.
• Strong analytical skills.
• Teamwork, planning, and organizational skills.
• Facility with using multiple systems, programs, and tracking information.

Responsibilities

• Objectively investigate and analyze surety bond claims.
• Communicate written determinations of claims.
• Be responsible for your own caseload and handle investigations over time.
• Strengthen analytical, oral and written communications for complex claims.

Skills

Customer service

Analytical thinking

Strong writing

Teamwork

Organizational skills

Communication

Job description

Tokio Marine HCC – Surety Group is seeking an Associate Claims Examiner for our Los Angeles, California office. The role involves investigating and analyzing surety bond claims with a focus on accuracy, timeliness, and clear written communication.

The position emphasizes customer service, strong writing, and analytical skills, with an in-office work arrangement. Candidates should have up to two years of relevant experience and be prepared to work across multiple systems and processes.