Policy Processing Assistant

HCC Service Company, Inc.; Los Angeles (CA); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

Tokio Marine HCC – Surety Group in Los Angeles is seeking a detail-oriented Policy Processing Assistant to support high-volume data entry and document processing. You will enter surety court bond information, organize electronic files, and assist with invoice-related tasks in a collaborative environment.

The role emphasizes accuracy, quick understanding of processes, and teamwork. A high school diploma or equivalent is required, with a hybrid schedule in Los Angeles and competitive compensation.

Qualifications

• Experience with data entry and file organization.
• Educational requirement: High school diploma or equivalent.
• Strong attention to detail and accuracy.
• Customer-focused with a teamwork mindset.

Responsibilities

• Accurately entering surety court bond information into databases.
• Creating and organizing electronic files and documents.
• Processing premium adjustments for surety court bonds depending upon various factors.

Skills

Data entry

File organization

Attention to detail

Teamwork

Customer service

Education

High school diploma or equivalent

Tools

Salesforce

Box.com

PeopleSoft

Job description

Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for a Policy Processing Assistant at our Los Angeles office. Do you have an eye for detail and accuracy? Are you swift with mathematical calculations? Do you thrive in an environment of high-volume teamwork? We are looking for an individual who is efficient, accurate and detail-oriented and who enjoys the trusted responsibility of processing official documents.

Key Responsibilities

• Accurately entering surety court bond information into databases
• Creating and organizing electronic files and documents
• Processing premium adjustments for surety court bonds depending upon various factors

Performance Objectives and Timeline

• During the first 30 days: Learn about surety court bonds. Enter data and documents in our file management systems Salesforce and Box.com. Become familiar with Peoplesoft. Assist with mail.
• During the first 3 months: Understand and process court bond adjustment and closure requests. Prepare invoices in collaboration with the Accounts Receivable team.
• During the first 6 months and beyond: Accurately and efficiently process up to 300 court bonds and up to 300 adjustments/closures per month.

Experience & Education Qualifications

• Experience with data entry, file organization
• Educational requirements: High school diploma or equivalent

Success characteristics

• Customer service mindset – eager to help, regardless of the task
• Quick to understand processes and procedures
• High attention to detail and accuracy
• Teamwork, planning and organizational skills
• Excellent interpersonal skills

For candidates working in person in Los Angeles, the reasonable pay range for this specific position is $20.31 to $27.95 per hour. The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The salary range is the range THMCC, in good faith, believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future, and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the pay range, the actual compensation will vary depending on the above factors as well as market and business considerations.

We offer competitive compensation, great benefits, a hybrid schedule, and the strength, stability, growth, and profitability that comes from being a member of the Tokio Marine Group of Companies.

The Tokio Marine HCC Group of companies is an equal opportunity employer.

Our success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.

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