Associate Banker: Welcoming, Tech-Savvy Financial Guidance

Next Frontier Capital; Lacey (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality and financial solutions, building strong client relationships and guiding customers through banking products. You will use digital tools to support clients and work with the branch team to meet goals.

The role emphasizes customer service, product knowledge, and compliance with banking policies in a dynamic branch environment.

Qualifications

• Client service experience or comparable background.
• Ability to clearly communicate and listen to clients.
• Willingness to build trusted relationships with clients.
• Ability to work with a team to deliver seamless service.
• Fast learner of new banking products and procedures.

Responsibilities

• Create a welcoming environment and greet clients in-branch.
• Provide account servicing, maintenance, and open new accounts in compliance with policies.
• Educate clients on day-to-day banking and using mobile/app channels.
• Build relationships by listening, asking questions, and offering solutions.
• Perform branch operations, including cash handling and adherence to procedures.

Skills

Client service experience

Relationship building

Effective communication

Team collaboration

Learn products quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and financial solutions, building strong client relationships and guiding customers through banking products. You will use digital tools to support clients and work with the branch team to meet goals.

The role emphasizes customer service, product knowledge, and compliance with banking policies in a dynamic branch environment.