Associate Banker: Welcoming Clients & Tech-Savvy Banking

Next Frontier Capital; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is hiring an Associate Banker to welcome clients, open and service accounts, and guide customers through Chase Mobile App and digital channels. You will build trusted client relationships and collaborate with branch teammates to meet financial goals.

The role emphasizes hospitality, regulatory compliance, and seamless service in a branch setting, with opportunities to leverage technology for client convenience.

Qualifications

• Ability to put clients first and exceed expectations
• Ability to build trusted relationships with clients
• Ability to engage clients with clear, polite communication
• Ability to resolve client issues with attention to detail
• Ability to elevate the client experience through teamwork
• Ability to learn products, services, and procedures quickly
• Client service experience or comparable experience
• High school diploma or GED equivalent

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow
• Open new accounts and provide account servicing while following policies and regulatory requirements
• Educate clients on day-to-day banking, Chase Mobile App, Chase.com, and ATMs
• Build relationships by listening, asking questions, and sharing solutions
• Perform branch operations, including handling cash devices in line with policies

Skills

Client service experience

Relationship building

Effective communication

Issue resolution

Team collaboration

Techsavvy banking tools

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to welcome clients, open and service accounts, and guide customers through Chase Mobile App and digital channels. You will build trusted client relationships and collaborate with branch teammates to meet financial goals.

The role emphasizes hospitality, regulatory compliance, and seamless service in a branch setting, with opportunities to leverage technology for client convenience.