Associate Banker: Client Experience & Tech Solutions

JPMorgan Chase; Baldwin (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

Chase is seeking an Associate Banker in New York to deliver welcoming, high‑quality service while guiding clients through everyday banking needs and products.

You will build trusted relationships, educate clients on solutions, and collaborate with branch teammates to meet financial goals, using Chase Mobile, Chase.com, and in-branch tools. A customer‑facing role requires strong communication, empathy, and a commitment to follow regulatory standards.

Qualifications

• High school diploma or GED required.
• Strong client-service orientation and empathy.
• Excellent communication and listening skills.
• Ability to learn banking products and procedures quickly.
• Experience in customer-facing roles preferred.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Open new accounts and service existing ones while following policies.
• Assist clients with day-to-day banking using Chase Mobile App and ATMs.
• Build trusted relationships and collaborate with team to meet goals.
• Handle branch operations and cash handling in line with procedures.

Skills

Client service

Communication

Empathy

Teamwork

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in New York to deliver welcoming, high‑quality service while guiding clients through everyday banking needs and products.

You will build trusted relationships, educate clients on solutions, and collaborate with branch teammates to meet financial goals, using Chase Mobile, Chase.com, and in-branch tools. A customer‑facing role requires strong communication, empathy, and a commitment to follow regulatory standards.