Guest-First Banker: Tech-Savvy Financial Guide

J.P. Morgan; New York (NY); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

Chase is hiring an Associate Banker in New York to deliver exceptional client experiences in a branch setting. You will greet clients, provide attentive service, and guide customers through banking solutions with empathy and product knowledge.

You will work with a team to meet client needs, open accounts, and promote digital tools like Chase Mobile App and Chase.com, while handling branch operations in line with policies.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Provide attentive account servicing and assist with new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build trusted relationships by actively listening and offering product solutions.
• Perform branch operations and support cash handling following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learn quickly

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker in New York to deliver exceptional client experiences in a branch setting. You will greet clients, provide attentive service, and guide customers through banking solutions with empathy and product knowledge.

You will work with a team to meet client needs, open accounts, and promote digital tools like Chase Mobile App and Chase.com, while handling branch operations in line with policies.