Associate Banker: Client-Centric Banking & Tech Solutions

J.P. Morgan; New York (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase, a leading financial services firm, seeks an Associate Banker in New York to deliver hospitality-driven service and build trusted client relationships. You will greet clients, support account needs, and guide digital banking usage while partnering with the team to meet financial goals.

The role emphasizes client-first service, teamwork, and compliance with policies and regulations; strong communication in English and Cantonese is required.

Qualifications

• Ability to put clients first and exceed their expectations—attentive, friendly service.
• Ability to build trusted relationships and show genuine care.
• Ability to engage clients, communicate clearly, and anticipate needs.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed expectations by servicing accounts, opening new accounts, and adhering to policies.
• Educate clients on daily banking and digital tools like Chase Mobile App and ATMs.
• Build relationships with clients and collaborate with branch teammates to reach goals.
• Perform branch operations, including cash devices, while following policies.

Skills

Client service

Relationship building

Communication

Teamwork

Learning quickly

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase, a leading financial services firm, seeks an Associate Banker in New York to deliver hospitality-driven service and build trusted client relationships. You will greet clients, support account needs, and guide digital banking usage while partnering with the team to meet financial goals.

The role emphasizes client-first service, teamwork, and compliance with policies and regulations; strong communication in English and Cantonese is required.