Associate Banker: Client-Centric Banking & Tech Solutions

Aumni; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver warm, hospitality-driven service and build trusted client relationships. You will greet clients, assist with account openings, and guide customers through digital banking tools while partnering with branch staff to meet financial goals.

The role emphasizes customer care, teamwork, and upholding regulatory requirements within a busy banking environment, with competitive total rewards and benefits.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking with Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations, including cash devices, following policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Learn quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver warm, hospitality-driven service and build trusted client relationships. You will greet clients, assist with account openings, and guide customers through digital banking tools while partnering with branch staff to meet financial goals.

The role emphasizes customer care, teamwork, and upholding regulatory requirements within a busy banking environment, with competitive total rewards and benefits.