Associate Banker: Build Trust & Elevate Client Experience

JPMorganChase; Palm Bay (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a Florida branch. You will greet clients, process accounts, and guide customers through digital banking tools while upholding bank policies.

The role emphasizes building trusted relationships and providing friendly, knowledgeable service. As part of the Consumer & Community Banking team, you will help customers achieve their financial goals using modern technology and attentive service, contributing to branch

Qualifications

• Customer service experience or equivalent.
• High school diploma or GED required.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and queue system.
• Provide account servicing, maintenance, and new account openings while following policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening actively, asking questions, and offering product knowledge and solutions.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service orientation

Relationship building

Communication

Problem solving

Team collaboration

Learning new products

Attention to detail

Education

High school diploma or GED

Tools

Tablet usage

ATM operations

Chase Mobile App knowledge

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a Florida branch. You will greet clients, process accounts, and guide customers through digital banking tools while upholding bank policies.

The role emphasizes building trusted relationships and providing friendly, knowledgeable service. As part of the Consumer & Community Banking team, you will help customers achieve their financial goals using modern technology and attentive service, contributing to branch