Client Experience Banker

JPMorganChase; Florida; On-site; USD 42,000 - 70,000; Full time

Job summary

Chase in Florida is seeking an Associate Banker to deliver hospitable client service, promote banking solutions, and support branch operations with digital tools. You will greet clients, open accounts, and guide them through self-service options while building trusted relationships.

Responsibilities include handling daily transactions, educating clients on Chase technology, and collaborating with team members to help clients achieve their financial goals.

Qualifications

• Client-first mindset with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help clients.
• Attention to detail to resolve client issues.
• Collaborative team player delivering seamless service.
• Able to quickly learn products, services, and procedures.
• High school diploma or GED.
• Experience in client service is preferred.

Responsibilities

• Greet clients, create welcoming environment, manage lobby flow.
• Open new accounts and maintain existing ones in compliance with policies.
• Assist with day-to-day transactions using Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and offering solutions.
• Support branch operations, including cash devices, following policies.

Skills

Client service

Relationship building

Effective communication

Attention to detail

Team collaboration

Product knowledge learning

Cash handling

Technology proficiency

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase in Florida is seeking an Associate Banker to deliver hospitable client service, promote banking solutions, and support branch operations with digital tools. You will greet clients, open accounts, and guide them through self-service options while building trusted relationships.

Responsibilities include handling daily transactions, educating clients on Chase technology, and collaborating with team members to help clients achieve their financial goals.