Associate, Application Developer, IT Platform, AWai

Allied World Assurance Company; New Jersey; On-site; USD 51,000 - 85,000; Full time

Job summary

Allied World is seeking an Associate IT professional to support and maintain end-user resources, handle escalations, deploy fixes, and manage AD administration, VMWare/WVD support, Intune MDM, and VPN connectivity. The role emphasizes collaboration with product, engineering, and content teams and requires a willingness to learn and adapt to evolving AI tools.

The position targets recent graduates across fields, with a focus on curiosity, communication, attention to detail, and the ability to

Qualifications

• Recent graduate (any field—Tech, Business, Humanities, etc.)
• Strong curiosity and willingness to learn quickly
• Excellent written and verbal communication skills
• Attention to detail and critical thinking
• Ability to experiment, iterate, and learn from feedback

Responsibilities

• Design and iterate prompts to improve AI-generated responses
• Test outputs from AI systems and identify areas for improvement
• Analyze responses for accuracy, tone, relevance, and consistency
• Collaborate with product, engineering, and content teams
• Document best practices, patterns, and prompt strategies
• Learn new AI tools and adapt to evolving technologies
• Support development of use cases across domains (customer support, content generation, automation, etc.)

Skills

Curiosity

Communication skills

Attention to detail

Critical thinking

Experimentation

Education

Recent graduate (any field)

Tools

Python

APIs

Job description

Take the next step in your career with us.Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.Our people are our most important asset, and we are very proud of the quality of our team members.Job Summary:The Associate IT role is to support and maintain all related resources to ensure end-users can operate at peak efficiency. This position involves handling user escalations, investigating and deploying fixes, building and troubleshooting Windows operating systems, managing AD administration, VMWare/WVD support, mobile device management via Intune, and VPN connectivity troubleshooting.Job Duties and Responsibilities:Design and iterate prompts to improve AI-generated responsesTest outputs from AI systems and identify areas for improvementAnalyze responses for accuracy, tone, relevance, and consistencyCollaborate with product, engineering, and content teamsDocument best practices, patterns, and prompt strategiesLearn new AI tools and adapt to evolving technologiesSupport development of use cases across domains (customer support, content generation, automation, etc.)Qualifications:Recent graduate (any field—Tech, Business, Humanities, etc.)Strong curiosity and willingness to learn quicklyExcellent written and verbal communication skillsAttention to detail and critical thinkingAbility to experiment, iterate, and learn from feedbackNice-to-have (not required):Basic understanding of AI, ChatGPT, or large language modelsExperience with writing, research, or content creationExposure to Python, APIs, or data tools (a plus, not mandatory)Background in linguistics, psychology, journalism, or computer scienceThe salary range for this role is between:85kOur generous benefits package includes: Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance. Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law.Working at Allied WorldOur team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:• Instant membership in the Allied World — a global network of colleagues who will support your career journey• A manager who will help you build your career through a structured coaching program• Access to a full suite of learning and development tools and resourcesGlobal PresenceHeadquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.