Assoc. Director, Internal Communications - Talent & Finance

EY; Miami (FL); Remote; USD 129,000 - 278,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Job summary

EY seeks an experienced Americas Consulting Communications & Engagement Associate Director to lead internal communications for Talent, Operations & Finance initiatives. Translate priorities into clear messaging, advise senior leaders and shape engagement strategies across Talent, Operations and Finance.

Reporting to the Americas Consulting Communications Leader, you will collaborate with Consulting and Brand, Marketing & Communications to deliver timely, high‑quality communications that drive

Qualifications

• BA/BS degree required.
• Typically 8–10 years of experience with increasing responsibility in executive, employee, internal, change or corporate communications.
• Masters degree is preferred.
• Experience supporting senior leaders and enterprise‑oriented initiatives in a complex professional services organization.
• Familiarity with change management and employee engagement principles.

Responsibilities

• Translate strategic priorities into clear, compelling communications tailored to different audiences and leadership levels.
• Develop supporting materials, FAQs, cascade tools and content aligned to broader Consulting strategy.
• Ensure consistency and alignment across communications initiatives.
• Bring structure and discipline to communications through effective planning, governance and execution.
• Serve as the communications partner to stakeholders across Talent, Finance, Operations and Center-led initiatives, building alignment and shared accountability for outcomes.
• Shape leader messaging and engagement strategies that equip leaders to communicate with clarity, credibility and consistency across audiences.
• Guide leaders and functional partners on the most effective communications approach, including message, audience, timing, channel and leader role.
• Execute communications plans supporting Talent, Operations and Finance initiatives, ensuring timely and effective delivery of key messages.
• Develop core messaging, FAQs, cascade materials and supporting content aligned to broader Consulting strategy.
• Translate complex business, operational and people-related topics into accessible, actionable communications.
• Support adoption and engagement efforts by reinforcing key messages across multiple touchpoints and channels.
• Provide editorial review and quality assurance for communications supporting people, operational and business priorities.
• Maintain a high standard of written quality, consistency and message discipline.
• Adapt communications to reflect evolving priorities and leadership feedback.
• Monitor engagement and feedback related to Talent, Operations and Finance communications.
• Partner with team members to incorporate insights into future communications and content development.
• Identify opportunities to strengthen understanding, engagement and message effectiveness.

Skills

Writing & storytelling

Executive communications

Clear messaging

Editorial judgment

Senior leader partnership

Prioritization

Stakeholder management

Discretion

Education

BA/BS degree

Master's degree

Job description

EY seeks an experienced Americas Consulting Communications & Engagement Associate Director to lead internal communications for Talent, Operations & Finance initiatives. Translate priorities into clear messaging, advise senior leaders and shape engagement strategies across Talent, Operations and Finance.

Reporting to the Americas Consulting Communications Leader, you will collaborate with Consulting and Brand, Marketing & Communications to deliver timely, high‑quality communications that drive