Assistive Tech Solutions Specialist II

Tulane group; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Tulane University seeks an Assistive Technology Specialist to assess, recommend, and provide assistive technology solutions for students with disabilities. The role involves creating accessible instructional materials, managing software licenses, distributing equipment, and serving as a resource for departments and students within the Goldman Center for Student Accessibility.

The position emphasizes excellent customer service to students, faculty, and staff, with cross-training and coordination

Qualifications

• Bachelor's degree required with 2 years of student customer service experience or equivalent professional experience.
• High School Diploma with 8 years of student customer service experience considered as alternative.
• Master's Degree in a human services field is preferred.

Responsibilities

• Strong interpersonal and communication skills emphasized for daily interaction with students, faculty and staff.
• Excellent time management and organizational skills to handle accommodations and materials.
• Acute attention to detail in producing accessible instructional materials and maintaining licenses.
• Collaborate with administrators, faculty, staff, parents, and students to coordinate accommodations.
• Support cross-training within the Goldman Center for Student Accessibility.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Microsoft Office

Collaboration

Education

Bachelor's degree with 2 years student customer service

High School Diploma with 8 years experience

Master's degree preferred

Tools

Multi-line phone system

Computer data entry

Word processing

Job description

Tulane University seeks an Assistive Technology Specialist to assess, recommend, and provide assistive technology solutions for students with disabilities. The role involves creating accessible instructional materials, managing software licenses, distributing equipment, and serving as a resource for departments and students within the Goldman Center for Student Accessibility.

The position emphasizes excellent customer service to students, faculty, and staff, with cross-training and coordination