Assistive Technology Specialist II

Tulane group; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Tulane University seeks an Assistive Technology Specialist to assess, recommend, and provide assistive technology solutions for students with disabilities. The role involves creating accessible instructional materials, managing software licenses, distributing equipment, and serving as a resource for departments and students within the Goldman Center for Student Accessibility.

The position emphasizes excellent customer service to students, faculty, and staff, with cross-training and coordination

Qualifications

• Bachelor's degree required with 2 years of student customer service experience or equivalent professional experience.
• High School Diploma with 8 years of student customer service experience considered as alternative.
• Master's Degree in a human services field is preferred.

Responsibilities

• Strong interpersonal and communication skills emphasized for daily interaction with students, faculty and staff.
• Excellent time management and organizational skills to handle accommodations and materials.
• Acute attention to detail in producing accessible instructional materials and maintaining licenses.
• Collaborate with administrators, faculty, staff, parents, and students to coordinate accommodations.
• Support cross-training within the Goldman Center for Student Accessibility.

Skills

Interpersonal skills

Communication skills

Time management

Attention to detail

Microsoft Office

Collaboration

Education

Bachelor's degree with 2 years student customer service

High School Diploma with 8 years experience

Master's degree preferred

Tools

Multi-line phone system

Computer data entry

Word processing

Job description

Job Description

The Assistive Technology Specialist assists students with registered disabilities by assessing, recommending, and providing assistive technology solutions. The position is responsible for producing and maintaining instructional materials in an accessible format, overseeing the software licenses related to assistive technologies, equipment distribution, and serving as a resource to departments and students. This position provides a high level of customer service to students, faculty, and staff around the assistive technologies. As a member of the Goldman Center for Student Accessibility, this position receives a high level of cross-training and assists with overall accommodations coordination.

The Assistive Technology Specialist assists students with registered disabilities by assessing, recommending, and providing assistive technology solutions. The position is responsible for producing and maintaining instructional materials in an accessible format, overseeing the software licenses related to assistive technologies, equipment distribution, and serving as a resource to departments and students. This position provides a high level of customer service to students, faculty, and staff around the assistive technologies. As a member of the Goldman Center for Student Accessibility, this position receives a high level of cross-training and assists with overall accommodations coordination.

Responsibilities

• Strong interpersonal and communication skills.
• Excellent time management and organizational skills.
• Acute attention to detail.
• Competency in using Microsoft Office software (e.g., Word, Excel, Access). Proficient with computers.
• Ability to collaborate and work effectively with administrators, faculty, staff, parents, and students.

Qualifications

Minimum Qualification:

• Bachelor’s Degree with 2 year of student customer service experience or relevant professional experience.

OR

• High School Diploma (or Equivalent) with 8 years of student customer service experience.

Preferred Qualification

• Master’s Degree in a human service field.
• Knowledge of vocational, psychological, academic, and physical impact of various disabilities.
• Knowledge of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973 and other relevant legal decisions.
• Familiarity with a multi-line phone system, computer data entry, and word processing.
• Knowledge of assistive technology.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .