Assistive Technology Specialist II: Student Accessibility & Support

Tulane group; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Tulane University is seeking an Assistive Technology Specialist to assess, recommend, and deliver assistive technology solutions for students with disabilities. You will produce accessible instructional materials and manage software licenses while distributing equipment and supporting faculty, staff, and students.

The role emphasizes strong customer service, collaboration with the Goldman Center for Student Accessibility, and cross-training to coordinate accommodations across departments.

Qualifications

• Bachelor's Degree with 2 year of student customer service experience or relevant professional experience.
• High School Diploma with 8 years of student customer service experience.
• Master’s Degree in a human service field is preferred.
• Knowledge of ADA and Section 504 of the Rehabilitation Act and related laws.
• Familiarity with multi-line phone systems, data entry, and word processing.
• Knowledge of assistive technology.

Responsibilities

• Assess, recommend, and provide assistive technology solutions for students with disabilities.
• Produce and maintain instructional materials in accessible formats.
• Oversee software licenses related to assistive technologies and equipment distribution.
• Serve as a resource to departments and students and provide high-level customer service.
• Assist with cross-training and accommodations coordination.

Skills

Interpersonal skills

Time management

Attention to detail

Collaboration

Communication

Education

Bachelor's degree

High school diploma

Tools

Microsoft Office

Job description

Tulane University is seeking an Assistive Technology Specialist to assess, recommend, and deliver assistive technology solutions for students with disabilities. You will produce accessible instructional materials and manage software licenses while distributing equipment and supporting faculty, staff, and students.

The role emphasizes strong customer service, collaboration with the Goldman Center for Student Accessibility, and cross-training to coordinate accommodations across departments.