Assistant Wellness Manager

1 Hotel South Beach, L.L.C.; United States; On-site; USD 70,000 - 80,000; Full time

Job summary

Starwood Hotels is seeking an Assistant Wellness Manager to lead our luxury spa team and ensure seamless, world-class service for guests and staff alike. You will oversee spa operations, maintain on-time appointments, and respond to special requests while upholding our culture of hospitality and sustainability.

The ideal candidate has at least 2 years in a similar role, strong leadership, excellent communication skills, and a willingness to work a 24-hour operation.

Qualifications

• Minimum of 2 years of similar work experience in hospitality/spa.
• A post-secondary diploma or degree would be a plus.
• Strong knowledge of spa operations, leadership, guest and team member engagement, and financial performance.
• Excellent verbal and written communication.
• Flexible for a 24-hour operation.

Responsibilities

• Lead the wellness team and provide direction to ensure seamless service.
• Maintain on-time appointments and address guest special requests.
• Support spa budget, revenue, and financial performance.
• Uphold a world-class, luxury spa experience for guests and staff.

Skills

Spa operations

Leadership

Guest engagement

Financial performance

Communication

Flexibility

Education

Post-secondary diploma/degree

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We are currently searching for a highly motivated and exuberant Assistant Wellness Manager to lead the team, providing individual support and direction when necessary. Most important, we’re looking for the kind of unflappable, confident individual who we can consistently rely upon to keep our spa completely serene, from on‑time appointments to special requests from our guests, consistently striving to provide a world‑class, luxury spa experience.

Inside Tip: If you've ever worked in a luxury spa environment and are known to be a leader second‑to‑none, we'd love to learn more about you.

About you...

• Passionate about hospitality, spas and guest service with a minimum of 2 years of similar work experience.
• A post-secondary diploma or degree would be a plus.
• Advanced knowledgeable of spa operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24‑hour operation.

About us...

As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Salary range: $70-$80K

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.