Casual, Spa Receptionist

1 Hotel Kauai, L.L.C.; Hanalei (HI); On-site; USD 28,000 - 40,000; Full time

Job summary

Starwood Hotels is seeking an outgoing Spa Receptionist to greet guests, book treatments and guide product selections in a luxury spa setting. The role emphasizes guest care, attention to detail, and a welcoming presence that enhances the overall experience.

The ideal candidate has at least 1 year of customer service, strong English communication, and flexibility to work mornings, weekends, and holidays in a high-end hospitality environment.

Qualifications

• Minimum 1 year of customer service experience.
• Strong communication skills in English, both verbal and written.
• Team player, flexible, and detail oriented.
• Able to work mornings, weekends and holidays.

Responsibilities

• Greet spa guests and make a memorable first impression.
• Assist guests in booking treatments and selecting products.
• Provide courteous service to ensure a luxurious spa experience.

Skills

Customer service

Hospitality

Communication skills

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. A step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Spa is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We’re currently searching for an outgoing, inspiring Spa Receptionist whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests. As the Spa Receptionist, you will have the opportunity to make the first impression with each spa guest, you'll assist them in booking treatments and selecting products that match their needs. Inside Tip: If you know the perfect recipe for creating the quintessential environment for rest and relaxation and love your spa products, you may be just who we need.

About you

• Passionate about hospitality, spas and exceptional guest service and a minimum of 1 year customer service.


• Strong communication skills in both verbal and written in English.


• Team player, flexible, and detail oriented is required.


• Is flexible to work morning, weekends, and holidays.

About us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $24.96 Per Hour. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now