Assistant To Student Success and Academic Programs

Washington State University; United States; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid sick and vacation leave

Paid holidays

Medical, dental, life and disability保险

Retirement

Deferred compensation, optional

Training and development

Employee tuition waiver

Job summary

Washington State University is seeking an Assistant to Student Success and Academic Programs in Pullman, WA. This full-time, 12-month role provides confidential administrative support to the Associate Dean of CAHNRS, helping manage academic programs and coordinate special projects and events that advance the college's mission.

Qualifications include a Bachelor's degree and five years of admin experience, proficiency in MS Office and Adobe Acrobat, and strong communication, organizational, and

Qualifications

• Bachelor's degree in business administration or relevant field and five years of admin support experience.
• Education/experience may be substituted on a year-for‑year basis.
• Experience in an academic setting and familiarity with students, faculty, staff needs.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) and Adobe Acrobat.
• Strong customer service, organization and time-management skills; ability to handle confidential information.

Responsibilities

• Serve as confidential assistant to the Associate Dean of Student Success and Academic Programs.
• Provide administrative support and ensure operational efficiency for CAHNRS academic programs.
• Coordinate planning and execution of special projects and events for the college.
• Maintain knowledge of university and college policies and procedures related to academic programs.

Education

Bachelor's degree in business administration or other relevant field

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

Job Title

Assistant to Student Success and Academic Programs

Employee Type: Admin. Professional

Position Details

The Opportunity: As the Assistant to Student Success and Academic Programs, you will serve as the confidential assistant to the Associate Dean of Student Success and Academic Programs in the College of Agricultural, Human and Natural Resource Sciences (CAHNRS), providing seamless administrative support and ensuring operational efficiency. You will maintain comprehensive knowledge of University and College policies and procedures related to academic programs. In this role, you will support the management of CAHNRS academic programs by assisting the Associate Dean and serving as a primary resource for faculty, staff, and students. You will also coordinate the planning and execution of special projects and events that advance the College's mission.

Additional Information

This is a full-time (100% FTE), permanent position. Overtime eligibility will be determined based on final salary placement.

Monthly Salary: $4,508.70 - $6,763.06 | Commensurate with experience and qualifications. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation, optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications

• Positions require a Bachelor's degree in business administration or other relevant field AND five (5) years of managing administrative support experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• Experience in an academic or educational setting, demonstrating familiarity with the unique needs of students, faculty, and staff.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher), Adobe Acrobat.
• Proven experience in delivering exceptional customer service in a professional environment.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and meet varying deadlines effectively.
• Demonstrated ability to communicate effectively, both orally and in writing, including drafting professional correspondence and reports.
• Proven ability to handle sensitive and confidential information with discretion.
• Demonstrated ability to foster and maintain harmonious working relationships with diverse stakeholders.

Preferred Qualifications

• Experience working in higher education, particularly within student success, academic, or undergraduate programs.
• Demonstrated effective leadership skills, including training and supervision.
• Demonstrated ability to communicate effectively orally and written.
• Familiarity with WSU systems and data sources, including OPDRS, MyWSU, Workday, budget management and the Blue course evaluation system.
• Experience planning and coordinating events.
• Ability to develop and implement office procedures to improve operational efficiency.
• Proven track record of successfully managing budgets and financial processes.

Position Sponsorship Eligibility

Not eligible for work visa sponsorship

Area/College

College of Agricultural, Human and Natural Resource Sciences

Department Name: Student Success and Academic Programs

Location: Pullman, WA

Background Check

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type / Position Term

Time Type: Full time

Position Term: 12 Month

Eligibility and Non-Discrimination

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by U.S. Citizenship and Immigration Services. WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

Notice of Non-Discrimination: In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract. Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both. More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/ WSU is Washington's land-grant university with campuses located in Everett, Pullman, Spokane, Tri-Cities, and Vancouver. Additionally, research centers are located throughout the state, extension offices are located in every county in Washington, and online degree programs are offered worldwide. WSU employees promote academic excellence and innovative research that serves the state, nation, and world. With a focus on innovation, excellence, and accountability, continual enhancement of research and educational endeavors are at the core of WSU's strategic priorities. See here for additional information about WSU's statewide locations. View the HRS Benefits website for details on competitive benefits available.