Assistant To Student Success and Academic Programs

Washington State University; Pullman (WA); On-site; USD 50,000 - 75,000; Full time

Job summary

Washington State University seeks an Assistant to Student Success and Academic Programs to support the Associate Dean of CAHNRS. You will manage administrative tasks, maintain policy knowledge, and serve as a primary resource for faculty, staff, and students.

The role includes coordinating special projects and events, ensuring operational efficiency, and contributing to program management within CAHNRS’ Student Success and Academic Programs department.

Qualifications

• Bachelor’s degree in business administration or a related field.
• Five years of managing administrative support experience.
• Experience in an academic setting.
• Proficiency in Word, Excel, PowerPoint, Publisher, and Adobe Acrobat.
• Strong customer service, organizational and time-management skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide confidential administrative support to the Associate Dean of CAHNRS.
• Coordinate planning and execution of special projects and events.
• Maintain knowledge of university and college policies and procedures related to academic programs.
• Serve as primary resource for faculty, staff and students and assist with program management.

Skills

Customer service

Organizational skills

Time management

Communication skills

Discretion

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Adobe Acrobat

Job description

Assistant To Student Success and Academic Programs# WSU Jobs## Assistant To Student Success and Academic ProgramsApply: Pullman, WA: Full time: Posted Today: R-15680**Online applications must be received before 11:59pm on:**November 22, 2026If a date is not listed above, review the Applicant Instructions below for more details.**Available Title(s):**1123-NN\\_ADMINPRO - Assistant To, 1123-YN\\_ADMINPRO - Assistant To**Business Title:**Assistant To Student Success and Academic Programs**Employee Type:**Admin. Professional**Position Details:****The Opportunity:**As the **Assistant to Student Success and Academic Programs**, you will serve as the confidential assistant to the Associate Dean of Student Success and Academic Programs in the College of Agricultural, Human and Natural Resource Sciences (CAHNRS), providing seamless administrative support and ensuring operational efficiency. You will maintain comprehensive knowledge of University and College policies and procedures related to academic programs. In this role, you will support the management of CAHNRS academic programs by assisting the Associate Dean and serving as a primary resource for faculty, staff, and students. You will also coordinate the planning and execution of special projects and events that advance the College’s mission.**Additional Information:**This is a **full-time** (**100%** FTE), **permanent** position. Overtime eligibility will be determined based on final salary placement.**Monthly Salary:** $4,508.70 - $6,763.06 | *Commensurate with experience and qualifications* In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. **Benefits:** WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation. **Required Qualifications:*** Positions require a Bachelor’s degree in business administration or other relevant field AND five (5) years of managing administrative support experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.* Experience in an academic or educational setting, demonstrating familiarity with the unique needs of students, faculty, and staff.* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher), Adobe Acrobat.* Proven experience in delivering exceptional customer service in a professional environment.* Strong organizational and time-management skills, with the ability to manage multiple priorities and meet varying deadlines effectively.* Demonstrated ability to communicate effectively, both orally and in writing, including drafting professional correspondence and reports.* Proven ability to handle sensitive and confidential information with discretion.* Demonstrated ability to foster and maintain harmonious working relationships with diverse stakeholders.**Preferred Qualifications:*** Experience working in higher education, particularly within student success, academic, or undergraduate programs.* Demonstrated effective leadership skills, including training and supervision.* Demonstrated ability to communicate effectively orally and written.* Familiarity with WSU systems and data sources, including OPDRS, MyWSU, Workday, budget management and the Blue course evaluation system.* Experience planning and coordinating events.* Ability to develop and implement office procedures to improve operational efficiency.* Proven track record of successfully managing budgets and financial processes.**Position Sponsorship Eligibility:** Not eligible for work visa sponsorship **Area/College:** College of Agricultural, Human, and Natural Resource Sciences **Department Name:** Student Success and Academic Programs **Location:** Pullman, WA **Application Instructions:** Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. **1) Resume 2) Cover Letter** **External candidates**: Upload all documents in the “Application Document” section of your application. **Current WSU Employees (internal candidates)**, before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application. Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible. Reference contact information will be requested later in the recruitment process through Workday. **Background Check:** This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.**Time Type:**Full time**Position Term:**12 Month