Assistant Director - Orientation | Enrollment

Washington State University; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

Washington State University in Pullman, WA, seeks an Assistant Director in the Office of New Student Enrollment to lead planning and implementation of orientation programs and student services. You will oversee off-site orientation, parent/family programs, and first-year/transfer student initiatives, while guiding hiring and staff development.

The role requires a bachelor’s degree with 3 years in student services; a master’s degree may substitute for one year.

Qualifications

• Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience.
• Master’s degree may substitute for one year of professional work experience.
• Annual compensation includes full-salary range with location-based adjustments; willingness to travel and work weekend/evening hours may be required.

Responsibilities

• Lead planning and implementation of designated programs within New Student Enrollment and Orientation.
• Oversee Off-Site Orientation Program Development & Management.
• Coordinate Parent and Family Programs.
• Support First-year and transfer Student Programs.
• Provide supervision and development for program staff and student workers.

Skills

Organizational skills

Written and verbal communication

Experience with diverse populations

Presentations / group facilitation

Multitasking / deadlines

Flexible schedule

Travel willingness

Education

Bachelor's degree

Master's degree substitution

Education/Experience substitutions

Tools

Slate CRM

Job description

Job Title

1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2

Business Title: Assistant Director - Orientation | Enrollment

Employee Type: Admin. Professional

Application Deadline

Online applications must be received before 11:59pm on: November 19, 2026.

The Opportunity

As the Assistant Director in the Office of New Student Enrollment, you are a member of the orientation team and report to the Director of Orientation Programs.

Your primary responsibilities include leading the planning and implementation of designated/assigned programs within New Student Enrollment and Orientation.

• Off-Site Orientation Program Development & Management
• Parent and Family Programs
• First-year and transfer Student Programs
• Week of Welcome Student Advising
• Assessment and Student hiring, training, and development

In this position, you provide direct support of all programs, while providing leadership to specific programs assigned. The Assistant Director duties and responsibilities will be performed in support of department vision, mission and values as well as institutional mission and goals.

Additional Information

• Full time (100% FTE), permanent position.
• Overtime eligible.
• Monthly Salary: $4,500 - $5,850 Monthly | Commensurate with experience and qualifications.
• In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
• Time Type: Full time
• Position Term: 12 Month

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation, optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications

• Positions require a Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience.
• Experience leading or directing the work of others.
• A Master’s degree in a related field may substitute for one (1) year of professional work experience.
• Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
• Excellent organizational skills.
• Strong written and verbal communication skills.
• Experience working with diverse populations.
• Experience giving formal presentations and/or group facilitation.
• Proven ability to perform multiple tasks and meet deadlines.
• Willingness to work a flexible schedule including weekends and evenings.
• Willingness and ability to travel, including travel via airplane.

Preferred Qualifications

• Experience advising and/or supervising college students or high school students, preferably within the WSU Pullman system.
• Experience with Slate or other CRM technology.
• Working knowledge of orientation, transition and retention principles.
• Experience developing and implementing programs in a higher education environment.
• Master’s degree in student development, higher education administration, counseling or related field.
• Have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with SPPM 7.10 and departmental driving standards.

Position Sponsorship Eligibility

Not eligible for work visa sponsorship.

Location

Pullman, WA

Background Check

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Equal Opportunity, Diversity and Accessibility

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities.

To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

Notice of Non-Discrimination In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both. More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/