Assistant to Community manager

Ponderosa Management LLC; North Myrtle Beach (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Ponderosa Management LLC in North Myrtle Beach, SC is seeking a Community Manager to oversee a portfolio of communities. This involves managing community operations, conducting site reviews, and providing high-level customer service.

The ideal candidate must exhibit excellent communication skills and experience in community association management. A competitive salary and comprehensive benefits package, including health insurance, are offered after a 90-day probationary period.

Qualifications

• Professional experience in the community association management industry.
• Solid knowledge of office software and community management tools.

Responsibilities

• Manages a portfolio of communities including single family homes and townhomes.
• Guides and recommends actions for Board members.
• Provides management services in compliance with contracts.
• Assists Board and homeowners with issues.
• Fiscally manages by reviewing invoices and financial statements.
• Prepares draft budgets and conducts site reviews.
• Communicates with Board members and vendors in a timely manner.

Skills

Excellent written and verbal communication

Ability to meet deadlines

Conflict resolution skills

Superior multi-tasking skills

High-level customer service

Attention to detail

Team player

Ability to manage workflow

Education

High school diploma or GED

Bachelor’s degree or equivalent experience preferred

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Microsoft PowerPoint

Enumerate Central

Enumerate Engage

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

We offer a competitive salary, training and development programs and a comprehensive benefits package includes: Medical, Dental, Vision, 401K Plan, paid Holidays and Paid Time Off. Benefits available after 90-day probation period. 401K Plan has immediate vesting with employer match up to 4% of compensation.

Job Responsibilities

• Manages a portfolio of communities that includes single family homes, townhomes, and/or condominiums.
• Guides, assists, and recommends courses of action for Board members to conduct business.
• Provides management services in compliance with the terms of the management contract.
• Assists Board and homeowners with problem resolution.
• Provides fiscal management, including, but not limited to, reviewing and approving invoices, reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month.
• Preparation of draft budgets.
• Conducts site reviews and provides oversight of related compliance matters.
• Reviews and submits requests for vendor bids and contracted services.
• Attends association meetings, including annual, turnover, and Board meetings.
• Prepares Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
• Communicates in-person, by telephone, or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
• Maintains current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
• Oversees all aspects of the client’s relationship with our Company to ensure success and retention.

Qualifications / Skills

• Excellent written and verbal communication
• Ability to meet deadlines and address time-sensitive issues
• Conflict resolution skills
• Superior multi-tasking skills
• Ability to provide high-level customer service with astute attention to detail and organization
• Team player
• Ability to manage workflow amid shifting priorities

Education, Experience, and Licensing Requirements

• High school diploma, GED, or equivalent
• Bachelor’s degree or equivalent experience preferred
• Experience in the community association management industry
• Solid knowledge of office software such as Microsoft Outlook, Teams, Excel, PowerPoint and Word. Experience with Enumerate Central and Enumerate Engage community management software increases starting pay.

Physical Demands

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, climbing stairs and moving objects that can weigh up to 25 lbs.