Assistant Thrift Store Lead — Retail Ops & Donations

Kroc Center; Marshalltown (IA); On-site; USD 13,000 - 18,000; Full time

Job summary

The Salvation Army in Marshalltown is seeking a Thrift Store Supervisor to oversee all aspects of the retail environment, including staff, merchandise, donations, and store operations. You will schedule and train clerks, ensure policy compliance, maintain a clean and safe environment, handle cash and end-of-day banking, work toward sales and budget goals, process donations, and promptly resolve customer issues.

Driving is an essential function of the role.

Qualifications

• High School diploma or General Education Degree (GED) and at least one (1) year related experience in retail sales, management, or customer service.
• Basic knowledge of Microsoft Word, Excel, as well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Attention to detail and creative problem-solving skills.
• Mathematical skills to include add, subtract, multiply, divide, use of common fractions and decimals.
• Excellent communication skills, both verbal and written.

Responsibilities

• Oversee all aspects of the Thrift Store retail environment to include staff, merchandise, donations and store operations.
• Responsible for assisting Thrift Store Manager in management of store clerks to include work schedules, training and supervision.
• Ensure compliance with Federal, State and The Salvation Army policies and rules.
• Maintain a clean and safe environment for customers and employees throughout the facility.
• Responsible for ensuring proper handling of cash register, sales reports, processing of accounting and banking documents at end of each business day, to include night deposit to the bank, as required.
• Work to ensure sales and budget goals are met and the retail operation is profitable.
• Ensure all donations are processed properly by following established procedures.
• Resolution of customer related issues that arise in a prompt, courteous manner.
• Driving is an essential function of this position.
• All other duties as assigned.

Skills

Communication skills

Multitasking

Problem-solving

Numerical skills

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Payroll & timekeeping systems

Job description

The Salvation Army in Marshalltown is seeking a Thrift Store Supervisor to oversee all aspects of the retail environment, including staff, merchandise, donations, and store operations. You will schedule and train clerks, ensure policy compliance, maintain a clean and safe environment, handle cash and end-of-day banking, work toward sales and budget goals, process donations, and promptly resolve customer issues.

Driving is an essential function of the role.