Assistant Store Manager — Up to $22/hr + Benefits

Catalano Companies; Harvard (MA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Free Coffee & Donuts while you work

Paid Sick Time

PTO

Employee Discount

Employee Referral Bonus

Health, Dental, Vision Benefits

401K / Matching

SNHU Discounted Tuition Program

Opportunities for personal career grow

Job summary

Catalano Management Company, LLC - Dunkin' is hiring an Assistant Store Manager to support the Store Manager in daily Dunkin' operations in a fast-paced environment. You will engage with guests and employees, and step in for the Store Manager when needed.

This role emphasizes leadership, customer service excellence, and adherence to brand standards, with potential for career growth within our Dunkin' franchise network.

Qualifications

• Must be 19 years of age or older.
• Must have a valid driver's license.
• High School Diploma or GED.
• 1-3 years Fast-Casual, restaurant management experience or equivalent; Dunkin' experience preferred.
• Desire to be a team member within a growing organization.
• Positive attitude with integrity and strong work ethic; ability to multi-task.
• Excellent interpersonal skills for customer service.
• Strong leadership, communication, and organizational skills.
• Must be able to lift up to 50 lbs and work in repetitive motions.
• Must be able to stand for extended periods.

Responsibilities

• Support the manager in daily operations.
• Focus on 100% guest satisfaction.
• Ensure policies and procedures are followed per brand/franchise standards (food safety, cleanliness, promotions, cash handling).
• Coach and train a team; provide feedback to management and crew.
• Deploy team members appropriately during shifts; communicate responsibilities.
• Perform as a team member in food production, guest service, store cleanliness and organization.
• Assume management duties in the Store Manager's absence.

Skills

Customer service

Leadership

Communication

Time management

Education

High School Diploma or GED

Job description

Catalano Management Company, LLC - Dunkin' is hiring an Assistant Store Manager to support the Store Manager in daily Dunkin' operations in a fast-paced environment. You will engage with guests and employees, and step in for the Store Manager when needed.

This role emphasizes leadership, customer service excellence, and adherence to brand standards, with potential for career growth within our Dunkin' franchise network.