Assistant Store Manager - Team Leader & Growth

retailexternalfollett; Louisiana (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Follett Higher Education is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations and driving sales growth through exceptional customer service.

You will mentor team members, monitor financial metrics, maintain merchandising standards, and ensure a Hassle Free customer experience across the campus bookstore.

This role values teamwork, reliability, and the ability to adapt to peak periods while upholding Follett values.

Qualifications

• General computer skills and basic office procedures.

Responsibilities

• Supervises the work activities of sales team members FT/PT and Temporary, including scheduling hours and training.
• Onboards new hires and trains seasonal staff.
• Greet customers, answer phones, resolve escalated issues, and deliver exceptional customer service.
• Handle cash register operations, deposits, and daily balancing.

Skills

General Computer Skills

Education

Associate's Degree or equivalent

Job description

Follett Higher Education is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations and driving sales growth through exceptional customer service.

You will mentor team members, monitor financial metrics, maintain merchandising standards, and ensure a Hassle Free customer experience across the campus bookstore.

This role values teamwork, reliability, and the ability to adapt to peak periods while upholding Follett values.