Assistant Store Manager: Team Lead & Customer Experience

dollartree; Warren (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Warren, OH seeks an Assistant Store Manager to support daily store operations, customer service, and team development. You will help with merchandise organization, opening/closing duties, and staff supervision to ensure a safe, friendly shopping experience.

The role emphasizes strong communication, customer service, and ability to work in a high-energy team environment while maintaining store standards and asset protection.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for storefronts.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies, procedures, safety guidelines, and supervise/train Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness including restrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Store management

Customer service

Communication

Team leadership

Problem solving

Education

High school diploma

Tools

POS systems

Job description

Family Dollar in Warren, OH seeks an Assistant Store Manager to support daily store operations, customer service, and team development. You will help with merchandise organization, opening/closing duties, and staff supervision to ensure a safe, friendly shopping experience.

The role emphasizes strong communication, customer service, and ability to work in a high-energy team environment while maintaining store standards and asset protection.