Assistant Store Manager & Team Coach

Rally House; Richmond (TX); On-site; USD 23,000 - 34,000; Full time

Job summary

Rally House in Texas seeks an Assistant Coach to support the Store Manager, ensuring standards are met and the team is developed. You will drive store results, coach staff, and maintain a guest-focused environment during daily operations.

This role requires 3+ years of retail experience with at least 1 year in a supervisory role. The position is full-time (40 hours) with flexible daytime, nights, weekends, holidays and local sports events supervision.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach’s absence.
• Lead execution of visual directives and seasonal transitions.
• Ensure fixture flow and product placement drive sales and ease of shopping.
• Maintain store organization and back-of-house standards.
• Coach Team Captains and Teammates on visual expectations.
• Observe the store through the customer lens and adjust in real time.
• Resolve complex customer concerns and ensure follow-up.
• Lead payroll planning and labor optimization.
• Analyze store performance and take action to improve results.
• Lead execution of special events and hot markets.
• Drive daily, weekly, and monthly performance goals.

Skills

Drives for Results

Customer Centric

Action Oriented

Develops Teams

Communicates Effectively

Resilience

Leadership

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Texas seeks an Assistant Coach to support the Store Manager, ensuring standards are met and the team is developed. You will drive store results, coach staff, and maintain a guest-focused environment during daily operations.

This role requires 3+ years of retail experience with at least 1 year in a supervisory role. The position is full-time (40 hours) with flexible daytime, nights, weekends, holidays and local sports events supervision.