Assistant Store Manager - South Coast Plaza

Brobston Group; Costa Mesa (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group in Costa Mesa is seeking an Assistant Store Manager to support the Store Manager in leading boutique operations, driving customer satisfaction, and delivering on sales goals. You will develop the store team, oversee daily tasks, manage client advisors and cashiers, and ensure adherence to company procedures while maintaining luxury standards and visual presentation.

You will be responsible for supervising staff, implementing strategies, and maintaining compliance with operational

Qualifications

• 3+ years of luxury retail management experience.
• Strong knowledge and experience in the luxury sector.
• Responsibility, ownership, a team-oriented approach, a proactive attitude, and excellent communication skills.

Responsibilities

• Identify and implement strategies to achieve business goals, monitor sales floor coverage, and maintain customer focus.
• Supervise daily goals and tasks, and train and develop Client Advisors, Cashiers, and Support Staff.
• Maintain store manuals, operational logs, and sales audit practices.
• Manage company initiatives and assist with sales, shrink, controllable expenses, and payroll.
• Plan and execute visual presentation, and support recruiting, retention, and supervision of store personnel.

Skills

Luxury retail management

Luxury sector expertise

Team leadership

Communication skills

Accountability / ownership

Job description

Summary

The Assistant Store Manager supports the Store Manager in leading boutique operations and delivering customer satisfaction. The role develops the store team, drives sales and profitability, and ensures compliance with company procedures.

Responsibilities

• Help identify and implement strategies to achieve business goals, monitor sales floor coverage, and maintain customer focus.
• Supervise daily goals and tasks, and train and develop Client Advisors, Cashiers, and Support Staff.
• Maintain store manuals, operational logs, and sales audit practices.
• Manage company initiatives and assist with sales, shrink, controllable expenses, and payroll.
• Plan and execute visual presentation, and support recruiting, retention, and supervision of store personnel.

Requirements

• 3+ years of luxury retail management experience.
• Strong knowledge and experience in the luxury sector.
• Responsibility, ownership, a team-oriented approach, a proactive attitude, and excellent communication skills.