Client Advisor/Stylist - South Coast Plaza

Brobston Group; Costa Mesa (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Brobston Group is seeking a Client Advisor/Stylist to act as a brand ambassador, building lasting client relationships and delivering personalized luxury shopping experiences. You will curate styling recommendations based on client needs and trends, support sales and clienteling goals, and contribute to boutique performance.

Responsibilities include guiding clients through the sales journey, maintaining client records, supporting after‑sales activities, stock management, and smooth store

Qualifications

• Luxury retail experience with a clientele-focused background.
• Proven ability to meet sales targets and build client relationships.
• Strong verbal and written communication; proficient with POS and Office.
• Flexibility to work evenings, weekends, and holidays.
• Foreign language skills are a plus.

Responsibilities

• Build client relationships and deliver exceptional service.
• Conduct personalized outreach and manage client records toward KPIs.
• Curate looks based on client needs and trends; prep for client appointments.
• Support after-sales activities, stock management, and store presentation.
• Use POS for transactions and assist with shipping/receiving.

Skills

Client relationship management

Sales achievement

Communication skills

POS proficiency

Product knowledge

Tools

POS systems

Microsoft Office

Job description

Summary

The Client Advisor/Stylist serves as a brand ambassador, building client relationships and delivering personalized luxury shopping experiences. The role curates styling recommendations, supports sales and clienteling goals, and contributes to boutique performance.

Responsibilities

• Build client relationships, deliver exceptional service, and guide clients through the sales journey.
• Conduct personalized client outreach, maintain client records, and work toward sales, CRM, and KPI targets.
• Curate looks based on client needs, product knowledge, and current trends; prepare for client appointments.
• Support after-sales activities, product maintenance, replenishment, stock management, and store presentation.
• Use POS systems for transactions and assist with operational tasks, including shipping and receiving.

Requirements

• Previous luxury retail sales experience with a relevant clientele-focused background.
• Proven ability to achieve sales results and build strong client relationships.
• Strong verbal and written communication skills and proficiency with POS and Microsoft Office programs.
• Flexibility to work evenings, weekends, and holidays based on business needs.
• Foreign language skills are a plus.