Assistant Store Manager — Retail Team Leader

JD Sports NA; Stillwater (OK); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Stillwater, Oklahoma is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will oversee selling, restocking, merchandising, and scheduling while maintaining policy standards and training staff.

The role involves acting as the Store Manager in their absence, driving profitability, and delivering extraordinary customer service.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Capable of assisting in managing a team and achieving goals.
• Self-starter with initiative to take on tasks.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain excellent customer service as outlined in manuals.
• Support store operations with admin duties and Store Manager responsibilities.
• Promote and sell services and merchandise.

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Attention to detail

Job description

Hibbett I City Gear in Stillwater, Oklahoma is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will oversee selling, restocking, merchandising, and scheduling while maintaining policy standards and training staff.

The role involves acting as the Store Manager in their absence, driving profitability, and delivering extraordinary customer service.