Assistant Store Manager — Retail Ops & Customer Experience

Dollar Tree; Cleveland (OH); On-site; USD 36,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Cleveland, OH is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily store activities, organize merchandise, and ensure smooth opening and closing procedures.

This role requires strong communication, the ability to lead a team, and a commitment to safety and policy adherence. You will help supervise Store Associates, protect store assets, and maintain a clean, inviting shopping environment for customers.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Lift up to 55 lbs and perform physical duties as required.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Strong customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Provide positive customer service and address questions or concerns.
• Organize merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering, processing damaged merchandise, record keeping and loss prevention.
• Maintain neat, stocked sales floor and stockroom to company standards.
• Protect and secure store assets including cash.
• Ensure policy compliance and safety guidelines.
• Help Store Manager supervise and develop Store Associates.
• Foster a positive, safe environment for customers and staff.
• Maintain store cleanliness including bathrooms and floors.

Skills

Communication skills

Interpersonal skills

Written skills

Teamwork

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree in Cleveland, OH is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily store activities, organize merchandise, and ensure smooth opening and closing procedures.

This role requires strong communication, the ability to lead a team, and a commitment to safety and policy adherence. You will help supervise Store Associates, protect store assets, and maintain a clean, inviting shopping environment for customers.