Assistant Store Manager I - Customer Experience & Ops

Dollar Tree Stores; Washington Court House (OH); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Ohio is seeking an Assistant Store Manager to help run daily store operations, deliver excellent customer service, and develop the store team. You will assist with merchandise flow, scheduling, and adherence to company policies while maintaining a welcoming, safe shopping environment.

You will support the Store Manager, lead by example, train associates, and ensure health, safety, and loss prevention standards are followed.

Qualifications

• High school diploma or equivalent required/readable directives.
• Store management experience in retail, grocery, or drug store preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Excellent customer service, organizational and communication abilities.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor, maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain fixtures, displays and promotional effectiveness.
• Assist in ordering merchandise, processing damaged goods, records (payroll, scheduling, cash handling) and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect store assets including cash; ensure safety policies are followed.
• Support Store Manager in supervising and developing Store Associates as needed.
• Foster a positive, safe, and respectful environment with customers and staff.
• Ensure store cleanliness (bathrooms, floors, trash) and neat presentation throughout the store.
• Other duties as assigned.

Skills

Store management

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma

Job description

Dollar Tree Stores in Ohio is seeking an Assistant Store Manager to help run daily store operations, deliver excellent customer service, and develop the store team. You will assist with merchandise flow, scheduling, and adherence to company policies while maintaining a welcoming, safe shopping environment.

You will support the Store Manager, lead by example, train associates, and ensure health, safety, and loss prevention standards are followed.