Assistant Store Manager — Lead Store Ops & Customer Service

R301US Hibbett Retail, Inc.; Monroe (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Monroe, NC is seeking an Assistant Manager to support store operations and customer service excellence. You will assist with selling, merchandising, scheduling, and training while acting as the store leader in the Store Manager’s absence.

The role emphasizes knowledge of product areas, adherence to company policies, and delivering outstanding service to customers. Strong communication and team collaboration are essential.

Qualifications

• Retail experience in footwear/apparel helpful.
• Customer service experience required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Experience in leading or assisting a team.
• Self-motivated with initiative.

Responsibilities

• Assist the Store Manager in supervising store operations.
• Contribute to selling, restocking, merchandising, ordering, and scheduling.
• Act as store lead in the Store Manager’s absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory and sales trends to support profitability.
• Deliver exceptional customer service and promote merchandise.

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Fast-paced environment

Self-starter

Attention to detail

Team-player

Job description

Hibbett Retail, Inc. in Monroe, NC is seeking an Assistant Manager to support store operations and customer service excellence. You will assist with selling, merchandising, scheduling, and training while acting as the store leader in the Store Manager’s absence.

The role emphasizes knowledge of product areas, adherence to company policies, and delivering outstanding service to customers. Strong communication and team collaboration are essential.