Assistant Store Manager: Lead Retail Ops & Service

R301US Hibbett Retail, Inc.; Saint Augustine (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. in Saint Augustine, FL is seeking an Assistant Manager to support store operations, customer service, and merchandising under the Store Manager.

You will help lead team members, manage daily tasks, and ensure store goals are met while upholding company standards. You will cover in manager's absence and play a key role in inventory, scheduling, and training, fostering a positive shopping experience and promoting products across departments.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and drive goals.
• Self-starter with initiative, able to take on tasks without prompting.
• Strong attention to detail and multi-tasking abilities.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Supervise in the Store Manager's absence; plan and assign tasks.
• Support recruitment, training, and evaluation of staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales trends, and expenses to ensure profitability.
• Deliver exceptional customer service per company standards.
• Promote services and merchandise and maintain policies and procedures.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced work

Team leadership

Attention to detail

Job description

Hibbett Retail, Inc. in Saint Augustine, FL is seeking an Assistant Manager to support store operations, customer service, and merchandising under the Store Manager.

You will help lead team members, manage daily tasks, and ensure store goals are met while upholding company standards. You will cover in manager's absence and play a key role in inventory, scheduling, and training, fostering a positive shopping experience and promoting products across departments.