Assistant Store Manager - Retail Leadership & Service

Lids; Winston-Salem (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Collaborative environment

Early wage access

Job summary

Lids is seeking an Assistant Store Manager to lead daily store operations, develop the sales team, and ensure outstanding customer service. You will act as manager on duty when the Store Manager isn't present, guide training programs, and maintain policy adherence to drive KPIs and a positive store environment.

The role emphasizes teamwork, professional appearance, and hands-on management of scheduling, discipline, and store standards in a fast-paced retail setting.

Qualifications

• Establish ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues or customer complaints when Store Manager is not present.
• Lead and develop store associates through training programs, goal setting, and follow-up.
• Administer progressive discipline including verbal and written warnings in the Store Manager's absence.
• Create a respectful and inclusive team environment while following company policies.

Job description

Lids is seeking an Assistant Store Manager to lead daily store operations, develop the sales team, and ensure outstanding customer service. You will act as manager on duty when the Store Manager isn't present, guide training programs, and maintain policy adherence to drive KPIs and a positive store environment.

The role emphasizes teamwork, professional appearance, and hands-on management of scheduling, discipline, and store standards in a fast-paced retail setting.