Assistant Store Manager — Retail Leadership & Service

R301US Hibbett Retail, Inc.; Lake City (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Hibbett I City Gear in Lake City, Florida, is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, scheduling, and staff oversight across all departments.

You will act in the Store Manager’s absence, help recruit and train staff, monitor inventory and sales trends, and ensure policies are followed to meet store goals. This is an on-site position with a focus on teamwork and performance.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with ability to multitask.
• Team-player, passionate about customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Produce and deliver extraordinary customer service per the customer service manual.

Skills

Retail experience

Customer service

Communication skills

Initiative

Attention to detail

Team player

Job description

Hibbett I City Gear in Lake City, Florida, is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers merchandising, scheduling, and staff oversight across all departments.

You will act in the Store Manager’s absence, help recruit and train staff, monitor inventory and sales trends, and ensure policies are followed to meet store goals. This is an on-site position with a focus on teamwork and performance.