Assistant Store Manager - Lead Retail Ops & Service

R301US Hibbett Retail, Inc.; Lake City (SC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. in Lake City, SC is seeking an Assistant Manager to support the Store Manager across daily operations, merchandising, scheduling, and customer service.

This role requires knowledge of all product areas, strong interpersonal skills, and the ability to lead a team in a fast-paced store environment.

As an on-site leader, you will supervise staff in the Store Manager’s absence, strive for exceptional service, and promote Hibbett merchandise to drive store profitability.

Qualifications

• Experience in retail, preferably footwear/athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals/profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to multitask.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in establishing action plans to accomplish departmental and store goals.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory movement and customer trends to protect profitability.
• Direct staff to ensure departmental responsibilities and standards are met.
• Maintain quality customer service as outlined in manuals.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team management

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Lake City, SC is seeking an Assistant Manager to support the Store Manager across daily operations, merchandising, scheduling, and customer service.

This role requires knowledge of all product areas, strong interpersonal skills, and the ability to lead a team in a fast-paced store environment.

As an on-site leader, you will supervise staff in the Store Manager’s absence, strive for exceptional service, and promote Hibbett merchandise to drive store profitability.